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9.5 / 10 Guest Rating

El Caracol

Calle 6 no. 2-31 (Loma de Cartagena), Popayan, co

El Caracol - main view

About the Property

Central Location and Comfortable Accommodation
El Caracol, conveniently situated near Caldas Park and El Morro del Tucán archaeological site, offers cozy ensuite rooms and fully equipped apartments.

Charming On-Site Café and Relaxing Lounge Area
Enjoy the vibrant atmosphere of our café serving delectable homemade treats, unwind in the serene garden patio, or socialize in the cozy lounge area during your stay at El Caracol.

Local Activities and Nearby Attractions
Let our partners at Popayan Tours help you explore the area, with the Campanario supermarket just a short distance away. Don't miss Casa Mosquera Museum a mere 5 minutes' walk or Guillermo León Valencia local airport a quick 10-minute drive from our property.

Book now to experience the perfect blend of comfort and convenience at El Caracol!

Facilities & Amenities

Parking
Non-smoking rooms
Room service
Family rooms
Pets allowed
Luggage storage
Tour desk
Packed lunches
Non-smoking throughout
Shared lounge/TV area

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.5
Exceptional68 verified reviews
AI Summary

Guests highly rate the charming hotel and frequently praise the friendly staff.

Categories

Cleanliness9.2
Service9.7
Location9.7
Room Quality9.7
Amenities9.2
Value for Money9.2
Food and Beverage9.7
Overall Experience9.7

Select topics to read reviews

M
mariacoCO
Verified booking
solo_traveller
Standard Room
Stayed in Apr 4, 2026

"Exceptional"

10.0

todo es perfecto

Helpful?
J
JasminegbGB
Verified booking
couple
Standard Room
Stayed in Apr 3, 2026

"Exceptional"

10.0

Staff were welcoming and friendly. Beautiful garden and the room had cool design features. A lovely place to stay!!

Helpful?
B
BodeuxbeBE
Verified booking
solo_traveller
Standard Room
Stayed in Mar 29, 2026

"Exceptional"

9.0

Très bon emplacement. Très bon petit déjeuner. Bien situé.

Helpful?
L
LeisausUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 29, 2026

"Everyone going to Popoyan needs to stay here"

10.0

The studio was perfect, lots of light, nice kitchen. The restaurant downstairs had delicious food but the best thing was the attentive, kind and dedicated staff.

Nothing

Helpful?
J
JonathancaCA
Verified booking
couple
Standard Room
Stayed in Mar 26, 2026

"Awesome"

10.0

Cafe, green space, amazing service, English speaking owners

Nothing it was perfect

Helpful?
M
MarkgbGB
Verified booking
couple
Standard Room
Stayed in Mar 24, 2026

"We loved it here."

10.0

The friendly staff, the attention to detail, the breakfasts, location, cleanliness…. Everything

All good

Helpful?
L
Larry JrcoCO
Verified booking
solo_traveller
Standard Room
Stayed in Mar 23, 2026

"Exceptional"

10.0
Helpful?
L
Larry JrcoCO
Verified booking
couple
Standard Room
Stayed in Mar 23, 2026

"Exceptional"

10.0
Helpful?
J
JuliefrFR
Verified booking
couple
Standard Room
Stayed in Mar 22, 2026

"Génial ! Foncez sans hésiter !"

10.0

Tout ! L’emplacement est idéal pour se balader dans le centre historique tout en étant calme et légèrement en retrait. Proche de tous les restaurants. Le personnel est ADORABLE! Souriant, gentil, on peut parler ouvertement et on se sent comme à la maison. Le café au rez de chaussée est très cosy (idéal aussi pour travailler), les petits déjeuners (en supplément) bons, la musique excellente. L’endroit est propre, le service de laverie très pratique. On recommande vivement, on a adoré cet hôtel et on reviendra !

Rien, vraiment tout génial ! Peut-être ajouter du savon pour les mains dans la salle de bains/WC

Helpful?
A
AnnefrFR
Verified booking
solo_traveller
Standard Room
Stayed in Mar 18, 2026

"Nuit au top dans un hôtel charmant!"

10.0

Charmant petit hôtel, très bien tenu, équipe très sympathique et à l'écoute des besoins du voyageur...

Helpful?
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