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9.5 / 10 Guest Rating

El Caracol

Calle 6 no. 2-31 (Loma de Cartagena), Popayan, co

El Caracol - main view

About the Property

Central Location and Comfortable Accommodation
El Caracol, conveniently situated near Caldas Park and El Morro del Tucán archaeological site, offers cozy ensuite rooms and fully equipped apartments.

Charming On-Site Café and Relaxing Lounge Area
Enjoy the vibrant atmosphere of our café serving delectable homemade treats, unwind in the serene garden patio, or socialize in the cozy lounge area during your stay at El Caracol.

Local Activities and Nearby Attractions
Let our partners at Popayan Tours help you explore the area, with the Campanario supermarket just a short distance away. Don't miss Casa Mosquera Museum a mere 5 minutes' walk or Guillermo León Valencia local airport a quick 10-minute drive from our property.

Book now to experience the perfect blend of comfort and convenience at El Caracol!

Facilities & Amenities

Parking
Non-smoking rooms
Room service
Family rooms
Pets allowed
Luggage storage
Tour desk
Packed lunches
Non-smoking throughout
Shared lounge/TV area

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.5
Exceptional68 verified reviews
AI Summary

Guests highly rate the charming hotel and frequently praise the friendly staff.

Categories

Cleanliness9.2
Service9.7
Location9.7
Room Quality9.7
Amenities9.2
Value for Money9.2
Food and Beverage9.7
Overall Experience9.7

Select topics to read reviews

P
Paola AlexandracoCO
Verified booking
solo_traveller
Standard Room
Stayed in May 4, 2026

"Exceptional"

9.0
Helpful?
M
MONTAÑEZ SANDOVALcoCO
Verified booking
solo_traveller
Standard Room
Stayed in Apr 29, 2026

"Fue un verdadero tesoro, la verdad es mejor de lo que ofrecen, calidad tiempo, servicio e instalaciones"

10.0

Una verdadera joyita escondida

Helpful?
S
ScarlethcoCO
Verified booking
solo_traveller
Standard Room
Stayed in Apr 28, 2026

"Exceptional"

9.0

Las instalaciones. La ubicación es cerca al centro histórico.

No tenia tv, pero eso permitió descansar mejor. No tiene parqueadero.

Helpful?
J
JessicacoCO
Verified booking
solo_traveller
Standard Room
Stayed in Apr 27, 2026

"10/10"

10.0

Excelente trato!

Helpful?
A
AlbertusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 25, 2026

"Exceptional"

10.0

Location was close to main plaza and bus terminals

Helpful?
K
KhusnetdinovacoCO
Verified booking
solo_traveller
Standard Room
Stayed in Apr 24, 2026

"Exceptional"

10.0

It's very cozy, beautiful, and clean. The breakfast was delicious. The location is convenient. The staff was wonderful, friendly, and helpful. The girls at reception were very helpful! I love this place!

The internet was slow, maybe it was a coincidence and it was like that throughout the whole city these days!

Helpful?
J
JoannagbGB
Verified booking
couple
Standard Room
Stayed in Apr 23, 2026

"Exceptional"

10.0

Very unique concept, what I like most is the very comfortable and cosy vibe. I felt right at home and it probably my favourite stay in Columbia which says a lot! Not many places while travelling you actually miss because there’s always something similar but this one I really miss

Not a single thing really! Though the café could’ve been open slightly later until maybe 6/7ish so we could also have dinner there, we loved it so much

Helpful?
V
Valdes AriascoCO
Verified booking
solo_traveller
Standard Room
Stayed in Apr 20, 2026

"Excellent"

8.0
Helpful?
L
Luz AnilzacoCO
Verified booking
solo_traveller
Standard Room
Stayed in Apr 17, 2026

"Exceptional"

10.0

La decoración

Que no hay habitaciones con baño privado

Helpful?
K
KarencoCO
Verified booking
extended_group
Standard Room
Stayed in Apr 7, 2026

"Exceptional"

10.0
Helpful?
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