The Heights Bunkhouse

We told them our arrival time prior to them accepting, we then arrived at said time after they accepted and saod we could come, to no one there and the doors locked, we then had to sleep in our car and still haven’t had our money back

Prompt service on arrival, handy location for work the following morning, open at this time of year enabling me to stay the night before work as roads likely impassable the following morning. Son able to find out on Facebook that it was hoped to have staffing to enable opening later that evening.

Due to snowy weather entire building closed on arrival, unheated bedroom..

Aran was amazing. We arrived very late, he was very helpful

The beds were very lumpy and the room was very cold

The bunkhouse room had an toilet and shower.

I have allowed a few days to pass before reflecting on my experience staying at The Heights. I can suggest though that when contrasted with other hostels and bunkhouses that I have stayed in throughout Britain, the Outer Hebrides and Europe, The Heights is the most disappointing equivalent accommodation I have ever used. It was appalling. I was very disappointed. Reasons listed below and photos available: -Very neglected furnishings in the room and bathroom. -Not vacuumed and very evidently requiring it. -Tepid radiator and cold room, despite being told the heating was on. -A single, loose electrical socket. -Inadequate shower curtain for the shower, which was a trip hazard. -Shower hot and cold taps the wrong way round. I think these inadequacies would have been more tolerable 30 years ago, but not in 2025. I got the lasting impression that The Heights has contempt for its customers.  I will not recommend it to others in the hiking fraternity. One to avoid.

Location was where I needed to be shower was warm but not clean bsthroom

Beds poor mattress , cold and drafty... bathroom wasn't very clean.. I have stayed a few times and know its cheap option but its getting worse and needs a revamp asap

The staff were great really helpful and kind. Also for 35 quid a night I had a room to myself, bargin.

The bathroom had mould on the walls and the radiator didn't work.