Alice's Secret Travellers Inn

Morgan, the manager was very friendly and helpful☺️🙏🏼

Contrary to popular opinion, I had an appalling experience at Alice’s Secret Traveller’s Inn. Levi’s cabin was grimy, dusty and cobwebby… I had to wash my cutlery and crockery prior to using it as it clearly hadn’t been cleaned properly. A large plastic container was provided to store food inside as there was apparently a problem with mice at the hostel. There were remnants of food left in the box from prior guests which was a bit gross. I also woke up on my first morning there with insect bites all over my legs, ankles, feet, arms hands and elbows. As I had only been outside for a moment to walk to the kitchen and bathroom and was fully covered, it seemed I had been bitten in bed overnight. I reported it to Morgan, the lovely manager who was very kind and responsive however when she relayed my experience to the hostel owner who entered the reception area while I was present, he (Seb), became angry, defensive and accusatory, stating that there were 100% no bed bugs at the hostel and that I shouldn’t go reporting as such online because he needed to protect his business. I was absolutely astonished and replied to the effect that I wasn’t accusing them of anything, or planning to make a negative report, I was merely letting them know what had happened. I also replied that it was unreasonable to get angry with me for simply alerting them to the fact that I had seemingly been bitten by insects in bed. This was a completely extraordinary and unreasonable response, and as a solo female traveller, I believe, aimed to intimidate and bully me. I felt very unsafe staying there because of the bites and the way I had been treated and later checked out. Thankfully I had some friends in Alice Springs who kindly invited me to stay with them. I initially wasn’t planning on writing a negative review, but after the way I was spoken to by the business owner, I feel compelled to warn future travellers planning to stay at Alice’s Secret Traveller’s Inn.

Sehr sauberes Hostel. Man hat sich wohl gefühlt. Unkomplizierter Check in und out.

Very friendly hostel. Good kitchen facilities.

Just one charging plug in the room. Limited space to put your stuff in the shared bathroom.

Everything was great . Options to have quiet time like in the library or movie roomI WOULD HIGHLY RECOMMEND TO EVERYONE. I would come back if I returned to Alice Springs

I would suggest sink plugs and the plug drain. I saw some people using litres of water just to wash a piece of cutlery and a mug, etc. EXCESSIVE water wastage. Food scraps going down the drain. Time limits on showers. Overseas tourists, mostly the very young ones ( and some Aussies ) do not realise We are a dessert continent and have limited water. One young lady under the shower for 20+ minutes. Of course most only take 5 or so minutes. People waiting their turn for too long and too poor much water. Maybe put up signs.

Really funky!

Just a bit far from the town to get food / market / going out at night - but thats fine as well, if i had a car would be super fine but walking can be a bit much going back and forth all the time

Security gates and feel safe inside.

Loved the garden and communal areas. Only stayed one night

Nothing