Friends Hostel by Backpackers Heaven- New Delhi Railway Station - Paharganj

The staff was nice and welcoming. The location was in very narrow lanes, but after calling the hotel owner, he sent a guy and he lead us to the hotel. The services were nice, they provided towel, Soap and Shampoo. And For water bottle too they gave us water and glasses. The room was small but there was everything managed in it.

Room Size, the size was quite small. Noisy: Mabe the fact that its a congested narrow space of the residential area, it was very loud and noisy at night. The neighborhood. The Location : The location is very cluttered. ( But what else to expect in paharganj, I meant its not just on the main road. :))

the Manager & his stuff were friendly and good.

The location is perfect, just in the centre of Delhi. The staff and Manoj are just amazing and they will help you in whatever you need. Definitely recommended

The staff and the owner are great. Room is good and clean

The hotel is in a good location but the way to the hotel is vary scary and the name that I booked is different then the one I stayed I have to called the hotel so I know where it was

staff exhibited good communication skills

Firstly, locating the hotel was a challenge due to its obscure location in a shady, narrow, and dirty walkway. Even neighboring hotels seemed unaware of its whereabouts. This hotel has 2-3 different names registered online, causing confusion; for instance, my app displayed "Friends Hotels by Backpackers," while the actual name is "New King by Backpackers." Additionally, the presence of a public urinal just outside the hotel was embarrassing, especially when walking with my wife. Upon booking through Booking.com, I was quoted a rate of 980rs, but upon arrival, I was charged 1200rs plus an additional 400rs for an early check-in of just two hours. This discrepancy in pricing was disappointing. The room itself was cramped, measuring only about 8ft by 10ft with no windows or adequate ventilation. To exacerbate matters, the AC remote was missing, and the TV was non-functional.

Amazing stay, very friendly and welcoming. Rooms are good and clean! Perfect located. Manoz from the reception is an awesome guy and very friendly!

Nice staff, very friendly and good located!

It's good and budget hotel for stay

This place is cheap and so don't expect luxury (if it's your first day in India then spend more and get somewhere nicer). That said the bed was comfortable, we got towels and there was wifi. The staff were helpful in getting us sim cards sorted and we arranged an airport pickup through the hostel for 700 rupees (at 3am).

The street this hostel is located down is very small and smells strongly of urine. It may be a shock if it's your first day in India. The area (Paharganj) has everything you need but is very loud so you can hear honking horns for most of the time. We didn't have any hot water the first day we stayed and the shower squirted water all over the place.