Nihara Resort and Spa Cochin

Atmosphere

Nothing

The amenities,staff and ambience were excellent!

Very limited veg options in the kitchen (a la carte orders)

The resort itself was good, mostly kept clean by the many gardeners and cleaners. The staff were especially friendly, kind, and helpful in all areas, from cleaners, maintenance, security guards, reception to restaurant staff. Reception staff were particularly helpful in arranging food for my sister who had some health issues. The cottage was large - spaced out over two floors and a big bathroom. There was a fridge and plenty of water, kettle, tea/coffee etc. Bathroom had plenty of toiletries. The swimming pool was of a decent size to swim lengths. The opening time was a little late - 8am, although the staff were fine with me going in a little earlier so that I could swim before breakfast. Uber services were good in the area and we were able to get ubers to Marine Drive, the Lulu Mall and various other places. While everything was kept meticulously clean in the cottage by the staff, from an eco-friendly point of view, I would suggest that bars of soap did not need to be changed every day. Also noticed that the cleaning staff were changing the bed linen every day, which while it was very nice, we thought, from an eco-friendly point of view, that it could have been done every 2 days (for people who stay longer).

The location was right next to a highway which spoilt the ambience a bit. The wifi was not great in the rooms and kept cutting out regularly. We also noticed that where there were two cottages attached to each other, if one cottage had the shower on, and the cottage next door put their shower on, the water in our cottage went off. There should be sufficient water for both showers to run at the same time. On one of the days, at the beginning of our staff, there was a wedding reception, right outside our room. The music was very loud - so loud that the heaviness of the beat made the windows in our cottage rattle. The music was supposed to stop at 10pm, however it kept coming on every few minutes for the next hour or so.

Staff ready to assist

Swimming pool not very clean

Customer service is excellent and friendy.

Great hotel/resort - good location for airport and Fort Kochi, we used Uber to nearby water metro to visit Fort Kochi save long taxi journey. Both restaurants serve good food - the seafood restaurant does a great Seafood Thali - see my photo! Rooms are big and clean - very relaxing after staying in the busy cities!

It's a shame the hotel did not have a license for alcohol - but the staff arranged for a delivery of a few beers for us to enjoy in our rooms or veranda.

Rooms

Bed room in the top floor You have to use staircase to reach there