Izu Kogen Onsen Hotel Mori no Izumi

The staff were all very nice and helpful. The area is beautiful with just enough to keep you entertained over a weekend.

The beds were uncomfortable. The furniture is all very old and not well kept. The carpet in the lounge area was disgusting and prevented me from enjoying it. The terrace attached to my room looked as if it had not been cleaned for decades. I understand that the hotel is in quite a wet area but I’m not paying for a terrace that is stained green from the weather.

Breakfast was good and all staff are friendly despite they are not well versed in English but they try their best.

The place is generally old and a bit run down

Delicious breakfast, relaxing garden and onsen, very good environment and spacious room

I liked the all you can drink service along with the kakigori. The food and staff were great 👍🏽

The outside shower and the room felt like I was in a basement. Also, locating the hotel can be frustrating even with navigation.

Perfect Onsen hotel. Staff met us on arrival and it only got better. Best hotel we have stayed at in several years. Room was outstanding, staff was outstanding. Onsen was outstanding, food was outstanding

There was nothing we did not like. We will return in the near future.

Spacious room

Quiet neighbourhood and well-kept garden

Did not have any sort of mountain view as advertised! The front-desk staff also tried to get us to pay extra to move into a different room.