Uday Backwater Resort

I stayed at this resort for two days and was disappointed by the overall experience, especially considering it is marketed as a 5-star property. While the resort has a beautiful setting and good infrastructure, the standards of cleanliness and maintenance fell well below what one would expect from a luxury establishment. The buffet restaurant was consistently troubled by flies, both indoors and outdoors, making meals uncomfortable. At one point, I personally requested that the food dishes be kept covered. Birds frequently entered the dining areas and left droppings around the premises, yet there was little visible effort to clean or maintain hygiene standards throughout the day. Housekeeping and general cleaning appeared to take place only in the mornings, with limited attention given thereafter. For a property claiming a 5-star experience, the lack of cleanliness, proactive service, and attention to guest comfort was disappointing. I sincerely hope the management addresses these issues, as the resort has great potential. However, based on my experience, the service and hygiene standards did not justify the 5-star rating or the price paid.

I recently had the pleasure of staying at Uday Backwater Resort, and it was an experience we will cherish forever. From the moment we arrived, we were enveloped in a warm and welcoming atmosphere that set the tone for our entire visit. The restaurant staff truly deserves special mention. Their attentiveness and genuine hospitality made dining a delight. They were always ready with a smile, ensuring that every meal was not just satisfying but also memorable. The restaurant itself was beautifully designed, offering stunning views of the backwaters that enhanced our dining experience. The buffet was a culinary feast! With a diverse selection of dishes, each meal was a new adventure for our taste buds. From local delicacies to international favorites, everything was fresh and delicious, and there was something for everyone in the family. Equally impressive were the Ayurvedic spa treatments. The spa services were rejuvenating and tailored to our needs, providing us with a perfect escape from the hustle and bustle of everyday life. The skilled therapists were knowledgeable and made sure we felt completely relaxed and revitalized. Overall, Uday Backwater Resort exceeded our expectations in every way. The combination of exceptional service, delectable food, and soothing spa treatments made our stay unforgettable. I highly recommend this resort for anyone looking to unwind and enjoy a slice of paradise!

Wonderful hotel located next to the backwaters. The view was incredible, the staff was very kind and the facilities were perfectly clean and very comfortable. Breakfast was very varied and amazing!

The dinner/lunch menu offered many things but the quality was average