Hidden Lagoon Resort

Great location and facilities

Very poor rd in.

The place is good. Very quiet like you can rest really.

Nice and welcoming staff. Good local food in the kitchen. Nice room.

Guests and staffs don’t always respect the policy of limited noise at night. It can be disturbing at time. But it was occasional. Not recurring during my 10nights stay. The road that takes us to the hotel is really bad.

The room itself was nice, the bed was comfy and there was enough room for our bags. The layout of the accommodation was quite cute.

Terrible service, the hosts were not very friendly at all. They required you to return your key everytime you left the property, so we did it the first day and then when we returned back to the accommodation the key was sitting on the counter and no one around so we grabbed it and it made me feel very uncomfortable like anyone could just go into our room with all of our belongings and steal something. Luckily that didnt happen but afterwards we refused to return the key. They did not give us any ideas of where to go or what to do. VERY unhelpful staff. Plus the restaurant was not good, the food was not tasty and it looked like someone just threw something together even though it was quite expensive. Only ate there once for that reason. The road to get to the accommodation is horrible - we are very experienced on the scooter and it was such a pain getting in and out. Not worth it. Also - the pool is very hot - like so hot I felt uncomfortable being in it so only went in once. We had to check out 3 days early unfortunately and we tried communicating with the staff, they had no response, we spoke to them at least 5 times regarding this and literally didn't help us in any way. They said they would speak to the manager, and then no one ever did, we messaged the accommodation through booking.com and no one ever answered our messages or emails. Just the most unhelpful of any place in all of our 30 days in the philippines. Would not stay again for all the reasons mentioned above. Better off finding somewhere more accessible that isnt a 7 minute scooter ride down a terribly bumpy road to a hot pool and horrible staff.

Quiet and relaxing. Limited food options most of which are not filipino meals.

Quiet area away from main street but the road leading to property was in such poor condition. The resort, staff and facilities were good. The bed was comfortable and pool small but adequate.