Avaton Luxury Beach Resort - Relais & Chateaux

This is a mixed review but let me start with the best bits.Stunning location with amazing views.Very helpful and friendly staff always warm and welcoming.However......the rooms are in blocks of units going up the hillside from reception.We were located at the very top so had the best views and the luxury suite with pool was very comfortable.We went out to dinner and returned in the dark.The stairway down to our room was barely lit and there were no handrails. I slipped and fell down the full flight of stone stairs and hit my head against the wall.Long story short,I needed 5 stitches at the hospital and was badly bruised.Just be aware of this safety issue. HConsequently we were upgraded to a unit at the bottom of the hill with no steps.This was a marked improvement.Setting that aside for the moment,the staff were extremely helpful after my fall as they were throughout our stay. Most of the staff,other than senior management,were seasonal workers who had just started.Again they were charming but did make mistakes. It wasn't a huge issue but a 5 star hotel should not be employing insufficiently trained staff.There were four of us and one morning each of us received the wrong order for breakfast and everyday at breakfast errors were made. The most annoying feature was that,at breakfast,you were asked as soon as you sat down if you would like water,only to realise that the water came with an extra charge.When breakfast costs 35 euros a person the water should be free. Stick with juice. It's included. Similarly you get 4 coffee pods in your room but if you run out and want more this comes with a charge.Both of these issues are annoying and amount to price gouging in my opinion.It is called the hospitality industry for a reason. All in all improvements are required in order to justify it's five star rating but all the basics are in place to create a really stunning destination.

Ein Ort der Ruhe inmitten einer schönen Landschaft und direkt am Meer mit einem wunderschönen Strand

her şey çok çok güzel ve mükemmeldi

Great service, interesting concept with dinner at the sea, nice private beach, nice and quiet. Tried almost all dishes on menu, worth it esp if u are on half board. U need a car to drive around Athos - great beaches on the western side - 5 min ride

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