De Malee Pool Villas

The free shuttle to ao nang was great. The room was lovely and the main pool area was super nice. Bed was very comfy and large. Breakfast when it arrived was tasty.

Started badly on check in. Three people behind the desk chatting amongst themselves. Really far from the super friendly welcome you get elsewhere in Thailand. Got worse because there was an issue with our booking (this was booking.coms fault to be fair). We had booked for an extra bed for our daughter and had paid the quoted price in full which wasn't showing on their side. But got quite acrimonious and we kept being asked to pay extra for breakfast, sheets etc that were all included in our confirmation already. When we finally got in the room (not till 4pm) there was no bedding on the sofa bed for her and we had to have the same argument again. Just spoilt the experience. We had a pool villa. It was lovely but quite a few broken things - decking area around pool, main lamp, plug sockets. We put the please clean sign on the door but it wasn't done until late on day 3 after we asked at reception. So dirty plates and glasses from room service on day one were left out for a couple of days. Breakfast was bizarre. We were asked quite robustly to pre order and give a time to eat. One morning I was still eating breakfast when I was asked to order the next day's. Yet the food was never ready at the stated time and on two days there was over 30 mins between the first and last person's food coming out and on two days the orders were wrong. So the pre ordering felt totally unnecessary and having to give a time put unnecessary pressure on us. We also had to commit to a check out time on arrival and they were there at the door ready to escort us out bang on time; even though the room hadn't been ready for check in time on our arrival. All in all for a "luxury" experience it just fell short in quite a few ways and we felt disappointed.

Big, spacious villa, clean and maintained. Smiling and kind staff. There is a shuttle to/from Ao nang beach a few times a day so it was comfortable. The private pool was a real treat and one day we had a floating breakfast which was very nice.. Well recommended.

Was perfect, very clean and beautiful. Stayed in the pool villa for 3 nights. Staff were helpful and made you feel at home. Shuttle was very reliable as well. All in all a great place to stay, would come back and also recommend to others!

Service to the room was occasionally too slow but not all the time.

Lovely staff, excellent space in the pool villa, floating breakfast, and just a tuk tuk away from the beach. Served as a great home base for our adventures in Krabi.

Very private feel to the villas. Great staff, good food from the restaurant for lunch.

Location not walking distance to anything, but they do provide shuttles all day.