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8.6 / 10 Guest Rating

Alila Mayakoba

Carreterra Federal Chetumal-Puerto Juarez KM 298, Playa del Carmen, mx

Alila Mayakoba - main view

About the Property

Luxurious Accommodation and Amenities

Indulge in the ultimate relaxation experience at Upscale Andaz Mayakoba. Each air-conditioned room offers a flat-screen TV, plush bathrobes, and slippers for your comfort. Enjoy stunning views of the sea or lake from select units, ensuring a memorable stay.

Culinary Delights

Savor exquisite dining options at one of the four restaurants, ranging from fine dining at Casa Amate to beachfront seafood at Sotavento and Tinta del Pulpo. Room service is available 24 hours a day, catering to your cravings at any time.

Recreational Paradise

Embark on a journey of wellness at the Mayan Oasis Spa, featuring massage rooms, a hydrotherapy circuit, and sauna. Take advantage of water sports facilities, complimentary bicycle usage, and access to the El Camaleón Golf Club and Mayakoba Tennis Centre for a fulfilling stay.

Book your stay at Andaz Mayakoba now for an unforgettable upscale getaway!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
King Room - Photo 5
King Room - Photo 6
King Room - Photo 7
1/7

King Room

The spacious triple room features air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

50 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room 1 King Bed

Non-refundable
Room Only
20% OFF$809.69

$647.75

Includes taxes & fees

1 King Bed

Non-refundable
Breakfast Included
20% OFF$1,192.98

$954.38

Includes taxes & fees
Double Room with Two Double Beds - Photo 1
Double Room with Two Double Beds - Photo 2
Double Room with Two Double Beds - Photo 3
Double Room with Two Double Beds - Photo 4
Double Room with Two Double Beds - Photo 5
Double Room with Two Double Beds - Photo 6
Double Room with Two Double Beds - Photo 7
Double Room with Two Double Beds - Photo 8
Double Room with Two Double Beds - Photo 9
Double Room with Two Double Beds - Photo 10
Double Room with Two Double Beds - Photo 11
1/11

Double Room with Two Double Beds

The spacious quadruple room provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.

50 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room 2 Double Beds

Non-refundable
Room Only
20% OFF$809.69

$647.75

Includes taxes & fees

2 Double Beds

Non-refundable
Breakfast Included
20% OFF$1,192.98

$954.38

Includes taxes & fees
King Room - Lagoon Area - Photo 1
King Room - Lagoon Area - Photo 2
King Room - Lagoon Area - Photo 3
King Room - Lagoon Area - Photo 4
King Room - Lagoon Area - Photo 5
King Room - Lagoon Area - Photo 6
King Room - Lagoon Area - Photo 7
King Room - Lagoon Area - Photo 8
1/8

King Room - Lagoon Area

The spacious triple room features air conditioning, a mini-bar, a balcony with lake views as well as a private bathroom boasting a shower. The unit has 1 bed.

50 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room 1 King Bed (Lagoon Area with Plunge Pool)

Non-refundable
Room Only
20% OFF$893.08

$714.46

Includes taxes & fees
Double Room with Two Double Beds - Lagoon Area - Photo 1
Double Room with Two Double Beds - Lagoon Area - Photo 2
Double Room with Two Double Beds - Lagoon Area - Photo 3
Double Room with Two Double Beds - Lagoon Area - Photo 4
Double Room with Two Double Beds - Lagoon Area - Photo 5
Double Room with Two Double Beds - Lagoon Area - Photo 6
Double Room with Two Double Beds - Lagoon Area - Photo 7
Double Room with Two Double Beds - Lagoon Area - Photo 8
Double Room with Two Double Beds - Lagoon Area - Photo 9
Double Room with Two Double Beds - Lagoon Area - Photo 10
Double Room with Two Double Beds - Lagoon Area - Photo 11
Double Room with Two Double Beds - Lagoon Area - Photo 12
Double Room with Two Double Beds - Lagoon Area - Photo 13
1/13

Double Room with Two Double Beds - Lagoon Area

The spacious quadruple room offers air conditioning, a mini-bar, a balcony with lake views as well as a private bathroom featuring a shower. The unit offers 2 beds.

50 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room 2 Double Beds (Lagoon Area)

Non-refundable
Room Only
20% OFF$848.19

$678.55

Includes taxes & fees

2 Double Beds Lagoon Area

Non-refundable
Breakfast Included
20% OFF$1,295.31

$1,036.25

Includes taxes & fees
King Room - Beach Area - Photo 1
King Room - Beach Area - Photo 2
King Room - Beach Area - Photo 3
King Room - Beach Area - Photo 4
King Room - Beach Area - Photo 5
King Room - Beach Area - Photo 6
1/6

King Room - Beach Area

The spacious triple room provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

50 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

1 King Bed Beach Area

Non-refundable
Room Only
20% OFF$1,210.07

$968.06

Includes taxes & fees

1 King Bed Beach Area

Non-refundable
Breakfast Included
20% OFF$1,329.9

$1,063.92

Includes taxes & fees
Double Room with Two Double Beds - Beach Area - Photo 1
Double Room with Two Double Beds - Beach Area - Photo 2
Double Room with Two Double Beds - Beach Area - Photo 3
Double Room with Two Double Beds - Beach Area - Photo 4
Double Room with Two Double Beds - Beach Area - Photo 5
Double Room with Two Double Beds - Beach Area - Photo 6
1/6

Double Room with Two Double Beds - Beach Area

The spacious quadruple room provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.

50 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

2 double beds beach area

Non-refundable
Room Only
20% OFF$1,210.07

$968.06

Includes taxes & fees

2 double beds beach area

Non-refundable
Breakfast Included
20% OFF$1,329.9

$1,063.92

Includes taxes & fees
Double Room With Two Double Beds - Beachfront - Photo 1
Double Room With Two Double Beds - Beachfront - Photo 2
Double Room With Two Double Beds - Beachfront - Photo 3
Double Room With Two Double Beds - Beachfront - Photo 4
Double Room With Two Double Beds - Beachfront - Photo 5
Double Room With Two Double Beds - Beachfront - Photo 6
Double Room With Two Double Beds - Beachfront - Photo 7
Double Room With Two Double Beds - Beachfront - Photo 8
Double Room With Two Double Beds - Beachfront - Photo 9
Double Room With Two Double Beds - Beachfront - Photo 10
Double Room With Two Double Beds - Beachfront - Photo 11
1/11

Double Room With Two Double Beds - Beachfront

The spacious quadruple room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.

49 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room 2 Double Beds (Beach Area)

Non-refundable
Room Only
20% OFF$912.34

$729.87

Includes taxes & fees
Lagoon Skyview Suite with Accessible Shower and Plunge Pool - Photo 1

Lagoon Skyview Suite with Accessible Shower and Plunge Pool

The spacious suite provides air conditioning, a mini-bar, a balcony with lake views as well as a private bathroom featuring a shower.

100 sqm
Sleeps 4
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Lagoon Skyview Suite, Accessible Shower (With Plunge Pool)

Non-refundable
Breakfast Included
20% OFF$2,120.24

$1,696.19

Includes taxes & fees
Lagoon Suite - Photo 1

Lagoon Suite

The spacious suite provides air conditioning, a mini-bar, a balcony with lake views as well as a private bathroom featuring a shower.

100 sqm
Sleeps 3
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Lagoon Area Suite

Non-refundable
Breakfast Included
20% OFF$1,611.02

$1,288.82

Includes taxes & fees
King Room with Ocean View - Photo 1

King Room with Ocean View

The spacious double room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.

50 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Room 1 King Bed Ocean View

Non-refundable
Room Only
20% OFF$1,181.83

$945.46

Includes taxes & fees

1 King Bed Ocean View

Non-refundable
Breakfast Included
20% OFF$1,689.33

$1,351.46

Includes taxes & fees
Double Room with Two Double Beds and Ocean View - Photo 1

Double Room with Two Double Beds and Ocean View

The spacious quadruple room provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.

50 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Room 2 Double Beds Ocean View

Non-refundable
Room Only
20% OFF$1,181.83

$945.46

Includes taxes & fees

2 Double Beds Ocean View

Non-refundable
Breakfast Included
20% OFF$1,689.33

$1,351.46

Includes taxes & fees
Lagoon Skyview Suite with Plunge Pool - Photo 1

Lagoon Skyview Suite with Plunge Pool

Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with cable channels, a mini-bar, a coffee machine, a seating area as well as lake views. The unit offers 1 bed.

100 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Suite (Lagoon Skyview w/ Plunge Pool)

Non-refundable
Room Only
20% OFF$2,028.7

$1,622.96

Includes taxes & fees
Beachfront Signature Studio with Plunge Pool - Photo 1

Beachfront Signature Studio with Plunge Pool

The spacious family room has a private bathroom, air conditioning, a mini-bar, as well as a seating area with a flat-screen TV. The family room offers a TV with cable channels, a coffee machine, a wardrobe and a safe deposit box. The unit has 1 bed.

66 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Signature Studio Beachfront (with Plunge Pool)

Non-refundable
Room Only
20% OFF$1,361.45

$1,089.16

Includes taxes & fees
Beach Area Suite - Photo 1

Beach Area Suite

The unit offers 1 bed.

100 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)

Suite (Beach Area with Plunge Pool)

Non-refundable
Room Only
20% OFF$2,298.19

$1,838.55

Includes taxes & fees

Guest Reviews

8.6
Excellent113 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

R
RuslanusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 18, 2023

"Exceptional"

10.0
Helpful?
C
CangbGB
Verified booking
couple
Standard Room
Stayed in Apr 6, 2023

"Exceptional"

10.0
Helpful?
R
RobertogtGT
Verified booking
couple
Standard Room
Stayed in Apr 4, 2023

"tranquilo"

10.0

la privacidad

poca elección de restaurantes sin reserva

Helpful?
H
HeavenusUS
Verified booking
couple
Standard Room
Stayed in Apr 1, 2023

"Good"

6.0

I thought the staff was really nice and attentive. This made our stay so enjoyable. The beach and the spa were beautiful.

I thought the price we paid for everything did not meet our expectations. I thought our room size was perfect, but the decor is so outdated. And the prices for all the meals were way too expensive given the quality of food. We had dinner at the Rosewood one night and I think it might be a better stay there.

Helpful?
C
CandeceusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 26, 2023

"Exceptional"

10.0
Helpful?
S
SwatiusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 25, 2023

"excellent all around!"

10.0
Helpful?
S
SorressousUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 17, 2023

"it was a stress free, beautiful, and truly amazing trip"

10.0

it was beautiful, lush, quiet, and well maintained. it’s very kid friendly and my daughter had an amazing time meeting friends. the staff was truly amazing

it’s large but the staff does a great job of communicating and sending transport quickly

Helpful?
K
KateusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 15, 2023

"chic and relaxing w/all that we wanted"

9.0

very Zen like and relaxing

Helpful?
D
Derrough-SalasusUS
Verified booking
family_with_children
Standard Room
Stayed in Feb 28, 2023

"Great experience first time in Playa del Carmen I love the hotel very much."

10.0

i liked everything, location, the beach, very comfortable, good food and excellent service.

Helpful?
J
JennausUS
Verified booking
family_with_children
Standard Room
Stayed in Feb 22, 2023

"Exceptional"

9.0
Helpful?
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