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8.6 / 10 Guest Rating

Alila Mayakoba

Carreterra Federal Chetumal-Puerto Juarez KM 298, Playa del Carmen, mx

Alila Mayakoba - main view

About the Property

Luxurious Accommodation and Amenities

Indulge in the ultimate relaxation experience at Upscale Andaz Mayakoba. Each air-conditioned room offers a flat-screen TV, plush bathrobes, and slippers for your comfort. Enjoy stunning views of the sea or lake from select units, ensuring a memorable stay.

Culinary Delights

Savor exquisite dining options at one of the four restaurants, ranging from fine dining at Casa Amate to beachfront seafood at Sotavento and Tinta del Pulpo. Room service is available 24 hours a day, catering to your cravings at any time.

Recreational Paradise

Embark on a journey of wellness at the Mayan Oasis Spa, featuring massage rooms, a hydrotherapy circuit, and sauna. Take advantage of water sports facilities, complimentary bicycle usage, and access to the El Camaleón Golf Club and Mayakoba Tennis Centre for a fulfilling stay.

Book your stay at Andaz Mayakoba now for an unforgettable upscale getaway!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
King Room - Photo 5
King Room - Photo 6
King Room - Photo 7
1/7

King Room

The spacious triple room features air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

50 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room 1 King Bed

Non-refundable
Room Only
20% OFF$740.34

$592.27

Includes taxes & fees

1 King Bed

Non-refundable
Breakfast Included
20% OFF$1,159.3

$927.44

Includes taxes & fees
Double Room with Two Double Beds - Photo 1
Double Room with Two Double Beds - Photo 2
Double Room with Two Double Beds - Photo 3
Double Room with Two Double Beds - Photo 4
Double Room with Two Double Beds - Photo 5
Double Room with Two Double Beds - Photo 6
Double Room with Two Double Beds - Photo 7
Double Room with Two Double Beds - Photo 8
Double Room with Two Double Beds - Photo 9
Double Room with Two Double Beds - Photo 10
Double Room with Two Double Beds - Photo 11
1/11

Double Room with Two Double Beds

The spacious quadruple room provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.

50 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room 2 Double Beds

Non-refundable
Room Only
20% OFF$740.34

$592.27

Includes taxes & fees

2 Double Beds

Non-refundable
Breakfast Included
20% OFF$1,159.3

$927.44

Includes taxes & fees
King Room - Lagoon Area - Photo 1
King Room - Lagoon Area - Photo 2
King Room - Lagoon Area - Photo 3
King Room - Lagoon Area - Photo 4
King Room - Lagoon Area - Photo 5
King Room - Lagoon Area - Photo 6
King Room - Lagoon Area - Photo 7
King Room - Lagoon Area - Photo 8
1/8

King Room - Lagoon Area

The spacious triple room features air conditioning, a mini-bar, a balcony with lake views as well as a private bathroom boasting a shower. The unit has 1 bed.

50 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

King Room with Lagoon View

Non-refundable
Room Only
20% OFF$1,257.94

$1,006.35

Includes taxes & fees
Double Room with Two Double Beds - Lagoon Area - Photo 1
Double Room with Two Double Beds - Lagoon Area - Photo 2
Double Room with Two Double Beds - Lagoon Area - Photo 3
Double Room with Two Double Beds - Lagoon Area - Photo 4
Double Room with Two Double Beds - Lagoon Area - Photo 5
Double Room with Two Double Beds - Lagoon Area - Photo 6
Double Room with Two Double Beds - Lagoon Area - Photo 7
Double Room with Two Double Beds - Lagoon Area - Photo 8
Double Room with Two Double Beds - Lagoon Area - Photo 9
Double Room with Two Double Beds - Lagoon Area - Photo 10
Double Room with Two Double Beds - Lagoon Area - Photo 11
Double Room with Two Double Beds - Lagoon Area - Photo 12
Double Room with Two Double Beds - Lagoon Area - Photo 13
1/13

Double Room with Two Double Beds - Lagoon Area

The spacious quadruple room offers air conditioning, a mini-bar, a balcony with lake views as well as a private bathroom featuring a shower. The unit offers 2 beds.

50 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room 2 Double Beds (Lagoon Area)

Non-refundable
Room Only
20% OFF$801.91

$641.53

Includes taxes & fees

2 Double Beds Lagoon Area

Non-refundable
Breakfast Included
20% OFF$1,161.73

$929.38

Includes taxes & fees
King Room - Beach Area - Photo 1
King Room - Beach Area - Photo 2
King Room - Beach Area - Photo 3
King Room - Beach Area - Photo 4
King Room - Beach Area - Photo 5
King Room - Beach Area - Photo 6
1/6

King Room - Beach Area

The spacious triple room provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

50 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

1 King Bed Beach Area

Non-refundable
Room Only
20% OFF$1,298.36

$1,038.69

Includes taxes & fees

1 King Bed Beach Area

Non-refundable
Breakfast Included
20% OFF$1,420.03

$1,136.02

Includes taxes & fees
Double Room with Two Double Beds - Beach Area - Photo 1
Double Room with Two Double Beds - Beach Area - Photo 2
Double Room with Two Double Beds - Beach Area - Photo 3
Double Room with Two Double Beds - Beach Area - Photo 4
Double Room with Two Double Beds - Beach Area - Photo 5
Double Room with Two Double Beds - Beach Area - Photo 6
1/6

Double Room with Two Double Beds - Beach Area

The spacious quadruple room provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.

50 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

2 double beds beach area

Non-refundable
Room Only
20% OFF$1,298.36

$1,038.69

Includes taxes & fees

2 double beds beach area

Non-refundable
Breakfast Included
20% OFF$1,420.03

$1,136.02

Includes taxes & fees
Ocean View Signature Studio - Photo 1
Ocean View Signature Studio - Photo 2
Ocean View Signature Studio - Photo 3
Ocean View Signature Studio - Photo 4
Ocean View Signature Studio - Photo 5
Ocean View Signature Studio - Photo 6
Ocean View Signature Studio - Photo 7
Ocean View Signature Studio - Photo 8
Ocean View Signature Studio - Photo 9
Ocean View Signature Studio - Photo 10
Ocean View Signature Studio - Photo 11
Ocean View Signature Studio - Photo 12
Ocean View Signature Studio - Photo 13
Ocean View Signature Studio - Photo 14
Ocean View Signature Studio - Photo 15
Ocean View Signature Studio - Photo 16
Ocean View Signature Studio - Photo 17
Ocean View Signature Studio - Photo 18
Ocean View Signature Studio - Photo 19
1/19

Ocean View Signature Studio

The spacious triple room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.

76 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Signature Studio Ocean View (with Plunge Pool)

Non-refundable
Room Only
20% OFF$1,343.75

$1,075

Includes taxes & fees
Double Room With Two Double Beds - Beachfront - Photo 1
Double Room With Two Double Beds - Beachfront - Photo 2
Double Room With Two Double Beds - Beachfront - Photo 3
Double Room With Two Double Beds - Beachfront - Photo 4
Double Room With Two Double Beds - Beachfront - Photo 5
Double Room With Two Double Beds - Beachfront - Photo 6
Double Room With Two Double Beds - Beachfront - Photo 7
Double Room With Two Double Beds - Beachfront - Photo 8
Double Room With Two Double Beds - Beachfront - Photo 9
Double Room With Two Double Beds - Beachfront - Photo 10
Double Room With Two Double Beds - Beachfront - Photo 11
1/11

Double Room With Two Double Beds - Beachfront

The spacious quadruple room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.

49 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room 2 Double Beds (Beach Area)

Non-refundable
Room Only
20% OFF$925.06

$740.05

Includes taxes & fees
Lagoon Skyview Suite with Accessible Shower and Plunge Pool - Photo 1

Lagoon Skyview Suite with Accessible Shower and Plunge Pool

The spacious suite provides air conditioning, a mini-bar, a balcony with lake views as well as a private bathroom featuring a shower.

100 sqm
Sleeps 4
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Lagoon Skyview Suite, Accessible Shower (With Plunge Pool)

Non-refundable
Breakfast Included
20% OFF$1,934.41

$1,547.53

Includes taxes & fees
Lagoon Suite - Photo 1

Lagoon Suite

The spacious suite provides air conditioning, a mini-bar, a balcony with lake views as well as a private bathroom featuring a shower.

100 sqm
Sleeps 3
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Lagoon Area Suite

Non-refundable
Breakfast Included
20% OFF$1,417.32

$1,133.86

Includes taxes & fees
King Room with Ocean View - Photo 1

King Room with Ocean View

The spacious double room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.

50 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Room 1 King Bed Ocean View

Non-refundable
Room Only
20% OFF$1,072.84

$858.27

Includes taxes & fees

1 King Bed Ocean View

Non-refundable
Breakfast Included
20% OFF$1,628.6

$1,302.88

Includes taxes & fees
Double Room with Two Double Beds and Ocean View - Photo 1

Double Room with Two Double Beds and Ocean View

The spacious quadruple room provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.

50 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Room 2 Double Beds Ocean View

Non-refundable
Room Only
20% OFF$1,072.84

$858.27

Includes taxes & fees

2 Double Beds Ocean View

Non-refundable
Breakfast Included
20% OFF$1,628.6

$1,302.88

Includes taxes & fees
Serenity Suite with Plunge Pool and Ocean View - Photo 1

Serenity Suite with Plunge Pool and Ocean View

The spacious suite features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a shower.

103 sqm
Sleeps 7
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Suite Ocean View (w/ Plunge Pool)

Non-refundable
Room Only
20% OFF$2,636.74

$2,109.39

Includes taxes & fees
Lagoon Skyview Suite with Plunge Pool - Photo 1

Lagoon Skyview Suite with Plunge Pool

Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with cable channels, a mini-bar, a coffee machine, a seating area as well as lake views. The unit offers 1 bed.

100 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Suite (Lagoon Skyview w/ Plunge Pool)

Non-refundable
Room Only
20% OFF$1,971.75

$1,577.4

Includes taxes & fees
Beachfront Signature Studio with Plunge Pool - Photo 1

Beachfront Signature Studio with Plunge Pool

The spacious family room has a private bathroom, air conditioning, a mini-bar, as well as a seating area with a flat-screen TV. The family room offers a TV with cable channels, a coffee machine, a wardrobe and a safe deposit box. The unit has 1 bed.

66 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Signature Studio Beachfront (with Plunge Pool)

Non-refundable
Room Only
20% OFF$1,417.63

$1,134.1

Includes taxes & fees
Beach Area Suite - Photo 1

Beach Area Suite

The unit offers 1 bed.

100 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)

Suite (Beach Area with Plunge Pool)

Non-refundable
Room Only
20% OFF$2,452.04

$1,961.63

Includes taxes & fees

Guest Reviews

8.6
Excellent113 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

R
RolandhuHU
Verified booking
family_with_children
Standard Room
Stayed in Jul 23, 2023

"Exceptional"

10.0
Helpful?
A
AnhusUS
Verified booking
family_with_children
Standard Room
Stayed in Jul 22, 2023

"Beautiful family friendly hotel."

10.0

Property is clean and luxurious. There are activities for kids everyday—this is especially helpful when the sun is too hot to be outdoors. Breakfast is amazing.

Everything is overpriced. For example, a beer is only a dollar at the store but it’s 10 dollars at the property. Also, it’s actually not beach front for us. We had to take the golf cart everyday to get to the beach.

Helpful?
A
AgustíncoCO
Verified booking
family_with_children
Standard Room
Stayed in Jul 11, 2023

"La comida es excesivamente costosa."

3.0

Las playa es muy bonita.

El precio de la comida es excesivamente costoso, la relación calidad-precio en la comida es totalmente desequilibrada, ofrecen una comida regular por un precio excesivamente alto, no lo recomiendo.

Helpful?
K
KarinapaPA
Verified booking
couple
Standard Room
Stayed in Jul 8, 2023

"Espectacular"

10.0

Simplemente espectacular

Helpful?
L
LorenzousUS
Verified booking
couple
Standard Room
Stayed in Jun 21, 2023

"incredible"

10.0

service and staff were amazing

Helpful?
R
RomerocoCO
Verified booking
family_with_children
Standard Room
Stayed in Jun 18, 2023

"lo mejor Plata del Carmen"

10.0

todo es hermoso, la atención y dedicación por hacer que te estancia sea extremadamente cómoda

nada

Helpful?
K
KentusUS
Verified booking
couple
Standard Room
Stayed in Jun 17, 2023

"Exceptional"

10.0
Helpful?
K
KarolinaecEC
Verified booking
extended_group
Standard Room
Stayed in Jun 12, 2023

"Exceptional"

10.0
Helpful?
A
AndrebrBR
Verified booking
couple
Standard Room
Stayed in Jun 7, 2023

"luxuoso"

9.0

comodidades academia café da manhã

preferiria está na frente da praia.

Helpful?
R
RaquelusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 1, 2023

"Wonderful family stay at the most beautiful beach"

10.0

The property is absolutely beautiful and well appointed. It’s modern, but elegant. The beach is fantastic and the food and service are top notch. They make you feel pampered. And we love the fact that the hotel is family friendly. This hotel has become a new favorite and one that we’ll be coming back to frequently.

Helpful?
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