Frangipani El Nido

The service at this hotel was excellent from the start. They reached out to arrange a (free) airport transfer a month in advance and were friendly about it. As soon as I was greeted at the airport they made me feel extremely welcome, it wasn’t just the polite service you normally get at the 5* hotels, the staff was just genuinely friendly and caring. I had an ocean view room (all rooms face the water) and it had a lovely view from the balcony. The 2 pool view rooms also had direct access to the pool which wasn’t ever used very much, so I can imagine that would be nice to almost have a private pool. The pool was small but decent sizes and deep considering you’ll probably be alone in it. The room was spacious and clean enough, and they cleaned it daily. Had some problems with the balcony door locking, but they fixed it right away both times. The shower head also had some issues, but I didn’t want to complain about everything. Breakfast was amazing, included in the room and cooked to order! Plus as a benefit, they would bring breakfast to your room if you wanted which was nice so you could eat it in the AC. On the downside, the room had a diffuser in it that they must be using to cover up a bad small, but it was extremely overwhelming - I turned it off as soon as I got in the room, but I could still smell it 4 days later. Not great for people sensitive to strong smells. The room could also have used some outlets that weee more accessible from the bed and/or USB outlets. Easy to get into town, about 10 minutes and 100php - but it was nice to be away from the town at night. On the downside, the road was pretty loud from my room and the curtains didn’t give you a full blackout. 24/7 security at the front desk. Week Wi-Fi, that didn’t do much. No cell service in the lobby, but I didn’t manage to get 2 bars in my room. The hotel seemed a bit more expensive than others in the region, but the service was good. I would return here if I came back to El Nido.

Staff friendliness, room, location, price. Staff were very friendly and helpful even prior to arriving at stay for special requests too. Would stay again!

Perfection great location Amazing staff This Boutique hotel is a pearl

Nothing everything was so good

Beautiful little Hotel with such a nice and friendly staff. Breakfast area directly at the water in a cute space. We had everyday the philippines breakfast and we loved it. The room is spacious and comfy.

Frangipani is the perfect balance of luxury and simplicity. Its boutique size allows them to pay attention to their guests in providing bespoke service. From its location that takes you away from bustling noise of the town into its own little astoundingly relaxing peaceful paradise to the topnotch hospitality of their staff that has been nothing short of a 5-star service. Our poolside room has been a haven inside and out — massive space, aethestic interiors, incredible view, comfortable bed, hot showers, cold AC, smells amazing and very clean. From the beginning of our booking, the communication with the hotel through Zenobia (her service was amazing all throughout!) was very easy and to the moment we left the island was made seamless by them. They made sure that we had a perfect holiday, and a perfect holiday they delivered.

Great location! And the breakfast was exceptional with a lot of options on the menu. Cocktails were also superb! Staff very friendly and helpful.