The Yucatan Playa Del Carmen, Tapestry Collection By Hilton

The personnel working at this resort are absolutely amazing. They were helpful, kind and always smiling. They offered us an early check-in as well as a late check-out and we were able to make use of the all-inclusive services until 5 pm. The resort is very clean, the food is amazing (it is a la carte, so it's fresher) and the location is perfectly located on 5th avenue. We are looking forward to coming back!

Staff were friendly and helpful. Food and drinks were good and the beds were really comfortable. Rooms were clean. Would recommend this hotel to anyone.

The room was comfortable and nicely decorated. The food and drinks were very good. The convenient location near Quinta Avenida, the beach, and the ferry to Cozumel was perfect. We also had a great experience with Paul, the hotel concierge who helped us plan a couple day trips.

The service at the two restaurants was often slow. It would be best to have clear instructions for toilet paper usage.

Overall an okay stay, in Playa del Carmen. The positives were the room was very clean, the shower was great, air conditioning was nice and cold and most of the food we ate was pretty good! In particular the tuna tartare.

However, there were some substantial negatives. Firstly despite advertising three restaurants one is only open a couple of nights, the second is a breakfast cafe. The biggest issue is that none of the dining venues have wet weather options so if it is raining your only option if you want to make the most of the “all inclusive” package is it eat and drink in your room. The cocktails were average at best, some tasting genuinely bad and others were decent but all were very weak. Also although they said they had multiple beers eg Dos Equis Lager and amber ale and Tecate they only had the amber ale in stock for the whole stay. The pictures of the superior room also have a balcony but our room did not have a balcony.

Great location right on 5th avenue ,I liked the model of their all inclusive in which one could order meals off the menu as oppose to a buffet . Cocktails created by the bar staff were equally amazing

Had a fault with aircon for two nights but these things happen

The rooms are very clean and the location is good.

No entertainent, not worthed pay all Inclusive just 2 restaurant and one of them asia with horrible sushi, my advice is to get only the room Or with breakfast ALLINCLUSIVE IS NOT WORTHED TRUSTE ME!!!! They are keeping show you adverts and picture that belong to hilton and tho say that is by hilton has nothing to do with hilton.

It was very good. Everything was mice and it’s in the city center. The food was very nice. The breakfast is really extensive. They made us cocktails or juice mix. The people there were really nice

They could have had more options for lunch like pizza and sushi

excelent location, great rooms

the food wasnt my favorite