Koh Tao Heritage

숙소의 뷰가 좋았고, 바로 앞 수영장이 있어서 만족스러웠다. 청소가 매일 이루어졌다. 다만, 화장실이 습해 곰팡이 청소가 미흡한건 아쉽다.

Disastrous stay at Koh Tao Heritage. We booked a pool view room, expecting a quality experience given the price we paid. However, the reality was marked by a shocking lack of hygiene and professionalism. On the first night, we found mouse droppings in the bathroom, accompanied by a foul smell. Despite reporting this to the reception, they only performed a superficial cleaning. The second night, the issue persisted with new droppings and an actual mouse spotted in the bathroom. The worst part was the threatening and disdainful behavior of the manager, who openly mocked us and refused to take us seriously. She falsely accused us of lying and displayed an attitude completely unprofessional. She was totally rude and aggressive making the situation even more unacceptable. To make matters worse, the breakfast was disgusting, far below the standards expected from a hotel charging such prices. This hotel is an absolute disgrace: disgraceful hygiene, disgraceful service, and disgraceful customer care. Avoid this place if you’re looking for a peaceful and respectful stay.

Tres bon hotel, accueil, chambre, services, emplacement, rapport qualite prix, piscine tout etait parfait.

Am Anfang war noch alles okay , später waren immer verkühlt , Durchfall , Erbrechen . Wir hatten ein Dreibett Z. gebucht , da kannst du viel aufs Bett legen .( Z. Nr. 107 ) .Die Zimmer sind sehr hellhörig , vom Nachbarn mit Kind und vom 1.Stock hörst du auch alles . Das Zimmer war so ganz schön , freundliches Personal , aber halt ohne Balkon . 3 Wasser jeden Morgen und Kaffee , Gratisservice zum Pier .Seit 1.Sept. 23 giebt es nur noch Dosenbier , das meiste Problem ist aber der Plastik Müll..

really good value for money! a bit difficult to find “affordable” food nearby, but if either go down to the pier or to the middle/end of sairee beach it’ll be much better❤️ staff was really kind and helpful! pool was absolutely amazing!

Accueil et service médiocre sans parler d’un des réceptionniste. il est arriver que le ménage ne soit pas fait . Notre caution n’a pas été rendu. on ne sait même pas pourquoi . Nous somme très déçu ceci est inacceptable

I loved it and spent an extra day . Restaurant and bar was excellent. Sunsets were perfect

The check in was quick plenty of eating and drinking options close by

Cucharachas en la habitacion, ruido por las noches la gente haciendo fiestas y sin personal en recepcion para dar aviso.

We had an amazing time, the island exceeded all expectations! Everyone was so kind and friendly, we felt safe at all times & the hotel and island are were gorgeous