HIDE ELLA Hotel & Resort

Very close to town centre, great location. Staff were friendly and courteous. Staff were accommodating with our check out time. View was amazing

Pricier for what you’re getting

Everything was absolutely perfect! We spent two wonderful and quiet nights completely away from the hustle and bustle of the city, beautifully hidden among the trees. It was exactly the peaceful getaway we wanted. The entire staff is incredibly hardworking and dedicated. The reception team went above and beyond-when I asked for a hair comb and they didn't have one, they actually went out and bought one just for me! I also still remember Eshan, who provided outstanding service, always with a genuine and warm smile. On top of that, the housekeeping team was phenomenal, delivering a standard of service that made us feel like we were staying at a top 5-star hotel. If you are planning a trip to Ella, I highly recommend this place

The restaurant definitely needs a major upgrade, though considering the surrounding area and the town's options, it is acceptable. On our first night, I ordered the curry for dinner, and it was excellent. However, on the second night, I ordered a pizza, which was highly disappointing-it tasted like a frozen, reheated pizza and was definitely not worth the price

We had a wonderful stay in Ella and one of the highlights was the exceptional service provided by two amazing staff members ashan and waruna . From the moment we arrived until the day we left, they went above and beyond to make our stay comfortable, memorable and stress-free. Their kindness, professionalism and genuine care made us feel truly welcomed and well looked after. Nothing was too much trouble and they were always ready to help with a smile. The level of hospitality we experienced was outstanding and made our trip even more special. A heartfelt thank you to both of them for making our stay so enjoyable. We highly recommend this hotel to anyone visiting Ella and look forward to returning in the future!

I stayed three nights in this hotel and had a wonderful time. I had a room with a balcony that oversees the forest. Every morning, Monkeys came to my balcony to play, it was like a dream. Loved the breakfast in this hotel. You go upstairs to the last floor in which, you'd have a wonderful view over the mountains, and the staff prepare for you whatever you want. I spent every day going for hiking in the mountains and then I go back to the lovely pool where the water is so cool and refreshing. I would absolutely go back to this hotel if I visited Ella again.

Location was great, views were impeccable and staff very friendly.

The plunge pool attached to the room didn’t feel very clean.

Beautiful View. Friendly staff

The view was breathtaking

One of the best place i ever stayed in srilanka.❤️ credit should go to the all staff.see you again near future. Highly recommended. 100%

Staff were very accommodating and the food was good