Pano Resort

Lo staff ( 1 persona ) molto gentile e solare

La sporcizia attorno all'alloggio, si portata molto dal mare ma anche la struttura è poco curata forse dato il periodo poco affollato, l'acqua in doccia viene piano piano, ho dovuto smontare il soffione per potermi lavare, non viene data carta igienica e ne qualche tipo di shampoo. Sono stato svegliato la notte da mille insetti che mi mordevano e da un topo di grandi dimensioni che per fortuna preferiva un pacco di patatine a me.

Great view

Zimmer waren cool. Wie früher in thailand Essen war gut wir waren zufrieden Die lage am strand mit balkon und meerblick 9sonnenuntergang0 ist wunderschön Leider viele steine

Personnel très serviable. Bonne nourriture. Très bon rapport qualité-prix pour un petit coin tranquille avec le bruit des vagues.

Einfach und toll Holzbungalows auf hohen Stelzen Blick aufs Wasser vom Balkon Sehr Basic Essen und Trinken prima Rollerverleih - so kommt man gut überall hin, wenn man es etwas belebter möchte.

I had originally planned to spend a full week at Pano Resort, but due to an accident involving a friend I was traveling with, I unfortunately couldn't make it to Koh Mak as planned. Because of this unfortunate event, I politely asked Pano if – despite the "no refund" policy – it might be possible to cancel the booking as an exception to avoid paying for an empty room. What followed next is something I never experienced in my entire life! It started with the presumed owner (who doesn't even seem to be on-site himself) asking in a very intrusive manner if he could visit my friend in the hospital in Chiang Mai (wtf?!). I can only assume this was to check if I was making up the accident, as there is absolutely no other reason for a stranger to even suggest such a thing. After I naturally declined and repeatedly explained the circumstances leading to my no-show – hoping for some empathy – I was laughed at and mocked for not knowing the booking terms and rules. This happened during an emergency situation that was already stressful and difficult enough! I am well aware that I have no legal right to a refund and that it is a matter of goodwill – but no one should have to put up with being laughed at and treated disrespectfully. As several other guests have already noted (I recommend also reading the reviews on Google Maps), I strongly advise against booking a stay here. Your money is not going to a good person, but to someone who couldn't care less – most important thing is, that the cash keeps flowing.

Near the sea very quiet

Room very very bad