Coconut Bay Resort

Recent remodel, place was in great shape and had everything you needed. Great staff. Super clean, really comfortable bed. Great pool and hot tub. The hot tub was actually hot. The pool was a great temp and the edeep and was a little over 6' which is nice for me because I'm a little over 6'. Cant say enough good things about staff and unit and pool area. but ther were a few small problems that kept it from a perfect score.

We used booking.com just after the holtel office hours and it doesn't work righ for them on their end and we didnt have room to check into. By chance a staff member, Billy was walking by and took care of it immdiatly and made a room for us. He was expedient and outstanding. He got us in a room and had us sort it out in the morning. Smart and eficient call. However, the unit we got had limited cooling going on. Yes it was a hot summer day but he AC had been on max all day with no one there and it was still quite warm in the evening. It cooled down enough later that evening and into the morning but mid day in there would be sweaty. I think that ac unit just needs a tune up. Other than that, the place is great. I told Ella and Billy about the AC in the morning and they put in a work order on it right then. So if the AC in 303 if fixed, its a great spot.

Excellent facilities

Nothing

The apartment is huge and has a lovely feel to it.

The aircon in the apartment needs to be upgraded.

El área de la piscina y la habitación

Que entras a las 4pm y tienes que entregar la habitación a las 10 Am

Room is very big, bed is good and big, kitchen worked well. Pool is decent and the view was really good. Staff is very kind and helpful. There is a 7-11 really close to the hotel.

No gym. Not much to do around, it's around 30-40 minutes walk to the main street of bars and clubs.

We stayed in room 504. This property exceeded our expectations. We were celebrating my 50th birthday.

There was nothing I did not like. All was well