Montecarlo Villas Panglao

The staff was very courteous and welcoming!

Nothing!

The location was too far from central places

It wasn’t well maintained. All metals rusted. Bathroom tiles with stained from being not too cleaned well. They rooms were only cleaned on the first day. Towels never changed. Don’t top up on toilet paper etc

Clean and Good

Loved the homely, private feel. Having the comfort of our own garden, pool and outdoor kitchen was wonderful. The accommodation was very spacious. The bed and pillows super comfortable. Having both air con and a ceiling fan was ideal. The staff were accommodating and quickly arranged anything we needed including daily transport.

General maintenance could be better. The fridge didn’t work very well, the bathroom was leaking water as well as the air con unit. The only working lock was on the garden entrance door but the sliding doors to the actual unit had a broken lock. They have security staff at night and CCTV but it was still worrying. There was a safety deposit box but it was small and would be easy to just pick up and carry off of the property.

This Property is good because the staff takes care about you and this location. The delivery of food we really recommend. The Italy 🇮🇹 restaurant food of the owner. And again the staff is perfect to help with the order.

The owner should check from time to time his property to invest money in it. The internet lost connection very often. So the internet provided should be concerned to change because contacting to internet especially in the evening to plan same activities is very important.

The outdoor area was lovely

The service wasn’t what you’d expect for the price. The wifi didn’t work well while we were there. Only one of the two showers gave hot water. If you’re expecting the rooms to be serviced they didn’t replace toilet roll, give clean towels or do dishes when they cleaned. It would be greatly improved by some lamps inside so you don’t rely on fluro lighting.

Staff was super friendly, super attentive, would definitely recommend this stay