Elounda Beach Hotel & Villas, a Member of the Leading Hotels of the World

I loved the location. The staff are amazing and I believe they make the experience so special. The grounds are lovely and the sea was so clear and stunning. Excellent food offering.

I though the sea front bungalow was in a beautiful location, but the decor and furniture needs a major upgrade, so from that perspective I feel they are overpriced.

the hotel area is wonderfull. The organization of the Easter celebration was on a high level. The breakfast is very various and delicious. But the breakfast box (in case of early departure) disappointed me. The hotel managment should review the possibility to add hot meal in the box as the package is allowed to do it and the hotel level gives an expectation of such care. But it's just a recommendation. Despite of that our stay was amazing.

The hotel is nicely located next to Elounda, and has a wonderful view on the sea and the rest of the island.

If you are looking for modern 5 stars service and standards, this is not the place. Price is 5 stars but service is below in pretty much all aspects. It has some good vibes in a sense that it is the 5 stars of the 80's, which has some charm, but a bit outdated here and there.

everything: location, water. facilities. people

there ia nothing I didn’t like

The breakfast was a disaster. There is one person in charge who is wonderful but he cannot possibly deal with all those guests. He has untrained, useless staff who offer no service at all! One coffee machine for the breakfast room! It took forever to order let alone receive your coffee. The lady who did the eggs was the best person plus the Maitre everyone else needs to be trained. It is an insult to call this place a Leading Hotel of the world Hotel. It is not.

The rooms are antiquated and tired looking. They are a good size but I stayed there 25 years ago and the decor is the same! The shower is old and light switches everything is from the 80’s. It is a great shame. This used to be the place to sty but they have not invested anything into making this hotel one befitting a Leading Hotel of the world. It really is not. The food is mediocre at best. The service simply tragic. They have one wonderful maitre who is running all day like a mad man.