MB Palambak Island Resort Pulau Banyak Aceh Singkil

From the initial contact with Claudine, we had high hopes for this stay . The level of customer service Claudibe provides her guests is second to none . Shes is always on hand to answer questions . Once we arrived on the island ,we were greeted by the guys who work in the resort , they take care of everything and were always on hand to help , they kept the gardens and the beach clean and free of litter and debrit from the sea , as well as cook amazing seafood meals . The bungalows are spacious and have very comfy beds, and the shower blocks are also kept clean by the team . Overall, we couldn't recommend this resort any more .

Nothing

Jolie plage (nettoyée tous les jours), chambre propre, équipe sympa, bonne nourriture, kayaks, masques et tubas à disposition, organisation efficace (speedboat de MB Camp Singkil à MB Palambak Resort, bateau pour découvrir les autres îles). Claudine répond à toutes vos questions clairement et rapidement sur WhatsApp.

Location was stunning and staff were lovely

Lack of power through the night meant no fan or light after around 10pm, torch is essential.

Everything, I repeat, everything (resort, team, food, organisation, cleanliness) is fabulous. The island itself is a true paradise: peace, relax, exceptional sea. But a special ingredient is added to all this. The owner Claudine (even remotely) is always present: she helps, solves, simplifies. And she coordinates a team of exceptional workers: always smiling, available and ready at all times to make you feel good. Honestly, I have taken many holidays around the world (with my husband and two little girls) but I have never met such an efficient owner and such loving and attentive staff (never intrusive, but always present). The resort in general is a small pearl in a unique place in the world. But the entire MB staff manages to turn a beautiful holiday into a unique experience. Score 10 and praise, not being able to give more!

Hmmmm..... The island is beautiful but bigger than I expected so you don't get that real little island feel. The mosquitos are insane, we'd just come from other islands in the Banyaks and Palambak was out of control, I think because the middle of the island is a swamp. The water is nice and the sunset was lovely.

The young boys who work there seem totally uninterested in the guests, definitely not out to build relationshion or go the extra mile. They just tell you it's being run from Medan... Nice! Maybe the owners used to.be there hence good reviews? The food was so disappointing compared with Tailana and other islands, literally inedible. And you have to wait so long and you end up eating so late. It was some of.the worse we had on our trip. The kitchen had little care for hygiene and mosquitos were swarming in the dining area. The toilets were far from our hut but we knew that, but that might put people off. All in all, I would stay at Ira or Tailana instead. It's a long way to go for below average. The reason I've given it 5 is because the pre help getting there was good, and the island is pretty but just really disappointing on other levels.

tropical paradise - the island is beautiful, blue water and white sand (unless it’s just rained). Claudia goes above and beyond, more like a travel agent than a property owner. Able to organise all transfers making the holiday run smoothly.

However as we had just came from Tailana there were a lot of negatives in comparison: - food takes a very long time, not eating dinner until 9pm some nights and waiting 45minutes for a pancake - Food is average - very oily everything is fried. Rice is overcooked and no sauce with any of the meat or veg - Staff aren’t very attentive, normally playing on their phones or eating their own food rather than serving or clearing tables - dirty breakfast plates still on the tables at lunch time - Coffee is not filtered, so it is graney and tasteless - Accommodation is nice and big but built on a swamp so full of mosquitos - Mosquitos in the evening are unworkable when eating and sleeping. You can’t sit and enjoy the social areas everyone has to hide in their rooms - Dining area is filthy - tables aren’t cleaned and floor isn’t swept - Water pressure is non existent in the shower, impossible to wash hair - Unnecessary giant bucket of stagnant water in the toilets which attracts mosquitos - On Arrival we were just shown our room, no information to where anything is (activities, bathrooms, WiFi password, food timings etc) - Staff are dressed in underpants and dirty t-shirt for serving breakfast (chef wore the same dirty boxers for 4 days, no short!) For reference I have never written a negative review but we stayed at Palambak for 5 nights due to the amazing reviews, which aren’t a true representation of the resort.

I have never found any host as responsive and helpful as Claudine, anywhere that I have stayed - quite exceptional. MB Palambak is on a perfect beach with unbelievably clear turquoise waters. We found the staff really helpful and although communication was by Google translate, we somehow felt quite affectionate towards them by the end of our stay, especially having played games with them for Indonesian Independence Day. The mattresses were very comfortable too.

I couldn't say I didn't like anything about MB Palambak in particular, but wanted to use this space to say to other people visiting the Banyaks, who are prone to skin burn, bring lots of factor 50 as the sun is very strong and also bring lots of strong insect repellent.

L'emplacement est parfait, plein ouest pour profiter des couchers de soleil Le support via whatsapp de claudine est au top, que ca soit avant, pendant ou apres le voyage. Plein d'activités en option (peche, visite des iles, kayak...) J'avais un peu peur de l'ile isolé sans aucune activité, tout le contraire avec MB Palambak, on n'a pas vu le temps passer. Le personnel sur place est vraiment attentionné (ils nous ont cuit le poisson que l'on a péché sans que l'on leur demande, ont emmené mon fils à une chasse aux crabes de jungle...)

Nourriture bonne mais un peu répétitive. Les moustiques Petits déjeuner pas toujours à l'heure

La disponibilità del personale. La bravura e gentilezza di Claudine nel valutare e supportare qualunque spostamento anche sulla terraferma. La posizione

Niente