La Marquise Luxury Resort Complex

Fantastic hotel and staff.!

Location in Calithea Close to the capital city Rodos We stayed at adults area so it was super quiet Amazing food! When you stay 7 nights you will get in all inclusive possibility to eat in different Restaurants Car that will drive you to the beach Good fitness centre Very nice staff Coffe shop with a good variety of sweets

At the beach bar the all inclusive was not included - it could be nice to have it maybe only for a water

Facilities are good and confortable

Reception staff very desorganised and comunication not good

Men had to wear trousers for dinner in 32 degree heat!! We were declined entry because my husband didn’t have trousers! The beach bar needs to be renovated.

The tuktuk driver named Mario

The place to change the towel was very far from the pool

very nice Hotel with pools. Unfortunately the heating didn't work the first night and we were really cold. Upon contacting reception, blankets were offered. Only after the next day we spoke to another guest was it reported that there were heat spreaders. The next day they brought a radiator that did not work and only after another turn they brought a heat spreader that already provided a solution. Apart from the above the hotel is excellent, spacious, clean and lots of food options. Unfortunately the hot tub didn't work!!!!

That the heating system did not work and that they did not provide a solution on their own initiative until after our request. We were in a period when it was still cold. And the jacuzi didn't work

nice private beach very nice waiters on the breakfast

Stayed for 4 nights from 10.6.23-14.6.23 At our first night the air conditioner was barely working - the set point was for the lowest but the temperature remained 22-23 degrees . In the morning after sweaty night in the shower we found a bug (see attached image from the hotels bathroom). therefore around 9 in the morning of the same day we approached the reception to report those two issues and show a picture of the bug. The receptionist took a note and said she will take care of the issues. Around 17:00 we were back to the room finding out the air conditioning is still not cooling the room- we returned to reception finding out nothing was done to fix the issues. they said they will send a technician for the air conditioning and house keeping to spray against the bugs. I said I don’t want to stay in the room after the bug treatment- the receptionist insisted it will be no harm for my health. I insisted not to stay in room they said there are no other rooms to transfer us. I kept urging and felt really uncomfortable with his response- there wasn’t any responsibility taken from the hotel for not handling our issues. Finally he gave up and found another room for us- but the whole experience left us very uncomfortable and disappointed. more points to consider: - many of the pool sites reserved to specific rooms (so we were asked to move chairs few times) - the gym is open only at 10 in the morning - the vegetables on breakfast are not fresh - sun shading are too small for 2 people This was our second stay there after having a good experience around 8 mounts ago - but now we are sure we will not book this hotel again

the staff was very kind to us. and did our every wish