Whitecliff Bay Holiday Park by Away Resorts

It was a family of four, we had booked five cabins. When we got there, we had been separated from each other, luckily the single ladies decided to take the one farthest from us. It was generally a good place, the kids had loads of fun running outside and enjoying activities.

In the property where I stayed the shower runs extremely hot and then cold within seconds, it was difficult to have a proper shower. The other property 114, there was light outage for the last day we were there, the family had to move over to ours after much back and forth with maintenance.

Appropriate size for our needs

It smelt of wet dog with damp stinky carpets, stains all over the sofa and a bit of mould in the shower. It was also not made clear to me where the property location would be which meant we had to cross a busy road with a terribly dangerous blind corner with no safe crossing near to get to any of the facilities.

My son enjoyed the pool area and all the activities organised at the holiday park. We visited Whitecliff Holiday Park mostly because it was advertised as family park. Accommodation and services have not met our expectations for the amount of money we spent for 6 nights tho. Location is great and easy to explore lots around the island from here.

Rooms were clean but a little bit smelly and we came back with some skin bites (hopefully not bedbugs as other guests said) but this might be from the water or somewhere else. There were lots of fun activities for the kids but some like the coin machines do not seem very appropriate for young children and also some of the arcade machines were switched on but not working and it was just money spent for nothing (and an upset child). We also paid for the Wifi which was slower than the existing mobile network (which was also very poor)!

The staff we're polite and check-in was easy. Facilities were wonderful with lots of activities to do for family members. Did not use the pool but it looked great as did the inflatable aquapark. Would have used if we had a longer stay. Entertainment was also really good and although access to the beach was steep, the beach itself is gorgeous!

The pictures when booking did not match the accommodation we were given. Although the kitchen and utensils were clean, there were stains on the bed linens and something that looked like bogies on the bathroom wall. The whole thing needed updating with the sofas old and faded and the curtain hems falling down. As a breastfeeding mum I found it difficult to be in the main room at night due to no curtain or blind on the door. This also meant at night, if we hadn't have used a towel to cover we wouldn't have been able to comfortably sit and watch tv. Smelt quite damp and with a baby this made me worry a lot. Wardrobes were very wobbly so unsure if fixed to walls.

The property had great views and the holiday park was fantastic.

The lodge was very basic, no plug sockets in the bedroom’s, bathroom in need of repairs to shower and shelf’s and the microwave didn’t work.

Location was beautiful, the staff were amazing. The two ladies I spoke to could not have been more helpful. They listended to what I needed and exceeded expectation with their soltuion. I WILL be back.

I disliked nothing

I like the facilities, we never got bored there was something to do every day and night kids really had fun.

There was no cleaning materials in the caravan not even a kitchen towel or a mop.