8 / 10 Guest Rating

Portal Xibalba

Name: Portal Xibalba
Address: Fraccionamiento, Pueblo Sacbe, 77724 Playa del Carmen, Q.R. Fraccionamiento, Pueblo Sacbe, 77724 Playa del Carmen, Q.R., Playa del Carmen, mx
Rating: 8

Fraccionamiento, Pueblo Sacbe, 77724 Playa del Carmen, Q.R. Fraccionamiento, Pueblo Sacbe, 77724 Playa del Carmen, Q.R., Playa del Carmen, mx

from US$34 / night

About the Property

Sustainable Campground with Garden Views:
Portal Xibalba in Playa del Carmen offers a unique experience with its sustainable campground surrounded by lush gardens. Guests can enjoy the tranquility and beauty of nature right at their doorstep.

Vegetarian Breakfast and Yoga Classes:
Start your day with a delicious vegetarian breakfast at Portal Xibalba, offering a selection of fresh fruits and juice. For a rejuvenating experience, join the on-site yoga classes to relax and recharge during your stay.

Convenient Amenities and Activities:
With a shared kitchen, picnic area, sun terrace, and free WiFi, guests have everything they need for a comfortable stay. Explore the surrounding area with activities like hiking, ensuring a memorable and adventurous getaway.

Experience the beauty of nature and relaxation at Portal Xibalba - book your stay now for an unforgettable retreat.

Facilities & Amenities

Free wired internet

Self parking (surcharge)

Offsite parking discounted rates available

Beach yoga on site

Spa tub (surcharge)

Internet access

Private picnics

Reception hall

Japanese garden

Offsite parking discounted rates available

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

4 rates found

1/6

King Room

The spacious double room features a dining area, a wardrobe, as well as a private bathroom boasting a bath and a shower. The double room offers parquet floors and garden views. The unit has 1 bed.

35 sqm

Sleeps 2

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

ShowerPrivate bathroomKitchenHardwood or parquet floorsDining areaMosquito net

Room Option

Board / Meal

Price for 1 night

King Room

Non-refundable

Room Only

20% OFF$89.8

$71.84

Includes taxes & fees

1/6

Queen Room with Garden View

The double room features a dining area, parquet floors, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

25 sqm

Sleeps 2

1 Queen bed (151-180 cm wide)

Amenities

ShowerPrivate bathroomKitchenHardwood or parquet floorsDining areaMosquito net

Room Option

Board / Meal

Price for 1 night

Queen Room with Garden View

Non-refundable

Room Only

20% OFF$73.34

$58.67

Includes taxes & fees

1/8

Bungalow with Garden View

The bungalow has garden views. The unit has 2 beds.

12 sqm

Sleeps 2

2 Twin bed (90-130 cm wide)

Amenities

Mosquito netToilet paper

Room Option

Board / Meal

Price for 1 night

Bungalow with Garden View

Non-refundable

Room Only

20% OFF$42.6

$34.08

Includes taxes & fees

1/12

Family Room with Balcony

The spacious family room offers a wardrobe, parquet floors, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

60 sqm

Sleeps 3

1 Double bed (131-150 cm wide)

1 Queen bed (151-180 cm wide)

Amenities

ShowerPrivate bathroomHardwood or parquet floorsMosquito netWardrobe or closetToilet paper

Room Option

Board / Meal

Price for 1 night

Family Room with Balcony

Non-refundable

Room Only

20% OFF$166.65

$133.32

Includes taxes & fees

Guest Reviews

Excellent34 verified reviews

AI Summary

Guests highly rate the natural design and frequently praise the attentive service.

Select topics to read reviews

Alejandra

Verified booking

solo_traveller

Standard Room

Stayed in Jun 15, 2026

"Exceptional"

Exceptional

10.0

El lugar es magico, ideal para conectarte con la selva.

Helpful?

Sheila

Verified booking

extended_group

Standard Room

Stayed in Apr 28, 2026

"go for the Cenotes but I wouldn't recommend staying here longer then a few nights"

Good

4.0

We sot out this property due to the Cenotes in the area and wanting to spend sometime in the jungle.

There we no locks on the doors. Alcohol is not allowed on the property, which is fine, but we were unaware of this (not in the booking description) and it lead to an awkward exchange. No coffee/tea or any ability to keep food items cold. The staff is friendly but overall it was an awkward stay and exchange.

Helpful?

Rod

Verified booking

solo_traveller

Standard Room

Stayed in Apr 10, 2026

"Rocio the check person was great. The massage lady is great! The shaman was interesting. He said no alcohol on the prem"

Excellent

8.0

The jungle!!! The Cenotes! Also close enough car ride to town

No refrigerator to store food

Helpful?

Joseph

Verified booking

solo_traveller

Standard Room

Stayed in Apr 5, 2026

"The security guard would not open the gate to let us in and out due to a dispute between Carlos and the community"

Good

2.0

Clean property. Very clean and great location

No fans or ac or fridge in the rooms

Helpful?

Ludovic

Verified booking

couple

Standard Room

Stayed in Jan 31, 2026

"Good"

Good

1.0

Rien

Les trous dans les couvertures, pas d'eau chaude, très froid, cérémonie du cacao qui dure jusqu'à minuit, et j'en passe... Arrivée catastrophique. Dans le noir, pas d'éclairage. Nous avions réservé 2 nuits, nous sommes restés 1 seule !!!

Helpful?

Sean

Verified booking

couple

Standard Room

Stayed in Jan 22, 2026

"Very Good"

Very Good

7.0

Helpful?

Nicholas

Verified booking

couple

Standard Room

Stayed in Jan 2, 2026

"It was ok. Would not return"

Good

6.0

It was ok

Should offer more structure and more activities. If you are staying with them for several days it’s too much down time

Helpful?

Jozef

Verified booking

couple

Standard Room

Stayed in Dec 16, 2025

"Miejsce pełne uroku. Nie polecam zwolennikom Mariotta."

Very Good

7.0

Cisza, egzotyczne położenie, przemili gospodarze.

Brak ciepłej wody, trudny dojazd. Jechałem wynajętym w Cancun autem. W końcowym etapie GPS źle prowadzi a miejscowi ludzie nie potrafili wskazać drogi dojazdu. Było dużo problemów z dojazdem do hotelu.

Helpful?

Wissem

Verified booking

solo_traveller

Standard Room

Stayed in Sep 1, 2025

"Exceptional"

Exceptional

10.0

Helpful?

aguirre

Verified booking

couple

Standard Room

Stayed in Aug 21, 2025

"Excellent"

Excellent

8.0

Lo natural del lugar , el diseño y la manera en la que está construido el lugar

Que la energía ese día no funcionó pero la anfitriona me dió una pila portátil para cargar los teléfonos

Helpful?

2 3 4

Discover

Settings

Portal Xibalba

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

King Room

Amenities

Queen Room with Garden View

Amenities

Bungalow with Garden View

Amenities

Family Room with Balcony

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Exceptional"

"go for the Cenotes but I wouldn't recommend staying here longer then a few nights"

"Rocio the check person was great. The massage lady is great! The shaman was interesting. He said no alcohol on the prem"

"The security guard would not open the gate to let us in and out due to a dispute between Carlos and the community"

"Good"

"Very Good"

"It was ok. Would not return"

"Miejsce pełne uroku. Nie polecam zwolennikom Mariotta."

"Exceptional"

"Excellent"