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8 / 10 Guest Rating

Portal Xibalba

Fraccionamiento, Pueblo Sacbe, 77724 Playa del Carmen, Q.R. Fraccionamiento, Pueblo Sacbe, 77724 Playa del Carmen, Q.R., Playa del Carmen, mx

Portal Xibalba - main view

About the Property

Sustainable Campground with Garden Views:
Portal Xibalba in Playa del Carmen offers a unique experience with its sustainable campground surrounded by lush gardens. Guests can enjoy the tranquility and beauty of nature right at their doorstep.

Vegetarian Breakfast and Yoga Classes:
Start your day with a delicious vegetarian breakfast at Portal Xibalba, offering a selection of fresh fruits and juice. For a rejuvenating experience, join the on-site yoga classes to relax and recharge during your stay.

Convenient Amenities and Activities:
With a shared kitchen, picnic area, sun terrace, and free WiFi, guests have everything they need for a comfortable stay. Explore the surrounding area with activities like hiking, ensuring a memorable and adventurous getaway.

Experience the beauty of nature and relaxation at Portal Xibalba - book your stay now for an unforgettable retreat.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Terrace
Family rooms
Garden
Hiking
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent35 verified reviews
AI Summary

Guests highly rate the natural design and frequently praise the attentive service.

Categories

Cleanliness7.4
Service8.4
Location8.4
Room Quality7.8
Amenities8.4
Value for Money7.8
Food and Beverage7.9
Overall Experience7.9

Select topics to read reviews

A
AlejandramxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

10.0

El lugar es magico, ideal para conectarte con la selva.

.

Helpful?
S
SheilacaCA
Verified booking
extended_group
Standard Room
Stayed in Apr 28, 2026

"go for the Cenotes but I wouldn't recommend staying here longer then a few nights"

4.0

We sot out this property due to the Cenotes in the area and wanting to spend sometime in the jungle.

There we no locks on the doors. Alcohol is not allowed on the property, which is fine, but we were unaware of this (not in the booking description) and it lead to an awkward exchange. No coffee/tea or any ability to keep food items cold. The staff is friendly but overall it was an awkward stay and exchange.

Helpful?
R
RodcaCA
Verified booking
solo_traveller
Standard Room
Stayed in Apr 10, 2026

"Rocio the check person was great. The massage lady is great! The shaman was interesting. He said no alcohol on the prem"

8.0

The jungle!!! The Cenotes! Also close enough car ride to town

No refrigerator to store food

Helpful?
J
JosephcaCA
Verified booking
solo_traveller
Standard Room
Stayed in Apr 5, 2026

"The security guard would not open the gate to let us in and out due to a dispute between Carlos and the community"

2.0

Clean property. Very clean and great location

No fans or ac or fridge in the rooms

Helpful?
L
LudovicfrFR
Verified booking
couple
Standard Room
Stayed in Jan 31, 2026

"Good"

1.0

Rien

Les trous dans les couvertures, pas d'eau chaude, très froid, cérémonie du cacao qui dure jusqu'à minuit, et j'en passe... Arrivée catastrophique. Dans le noir, pas d'éclairage. Nous avions réservé 2 nuits, nous sommes restés 1 seule !!!

Helpful?
S
SeangbGB
Verified booking
couple
Standard Room
Stayed in Jan 22, 2026

"Very Good"

7.0
Helpful?
N
NicholasusUS
Verified booking
couple
Standard Room
Stayed in Jan 2, 2026

"It was ok. Would not return"

6.0

It was ok

Should offer more structure and more activities. If you are staying with them for several days it’s too much down time

Helpful?
J
JozefplPL
Verified booking
couple
Standard Room
Stayed in Dec 16, 2025

"Miejsce pełne uroku. Nie polecam zwolennikom Mariotta."

7.0

Cisza, egzotyczne położenie, przemili gospodarze.

Brak ciepłej wody, trudny dojazd. Jechałem wynajętym w Cancun autem. W końcowym etapie GPS źle prowadzi a miejscowi ludzie nie potrafili wskazać drogi dojazdu. Było dużo problemów z dojazdem do hotelu.

Helpful?
W
WissemdzDZ
Verified booking
solo_traveller
Standard Room
Stayed in Sep 1, 2025

"Exceptional"

10.0
Helpful?
A
aguirremxMX
Verified booking
couple
Standard Room
Stayed in Aug 21, 2025

"Excellent"

8.0

Lo natural del lugar , el diseño y la manera en la que está construido el lugar

Que la energía ese día no funcionó pero la anfitriona me dió una pila portátil para cargar los teléfonos

Helpful?