Vijaigarh Kothi - Heritage boutique

This old heritage hotel was a great choice: well located, close to other hotels, restaurants, ghats and the tourist area. It has only seven rooms which are spacious and comfortable. Breakfast was fine but we had problems to communicate with the kitchen staff. Each day, there was a different breakfast menu but the kitchen staff was unable to explain it to us properly. So  having breakfast was a bit of a struggle. On our last day, we had to leave at 4 am to catch a train. We tried to get a packed breakfast and this was another struggle. Eventually, we managed yo get some curd, plates and spoons to eat fruit we had bought mixed with the curd. The last drop, however, came when we were leaving. The night guard charged us for a bottle of mineral water we had asked a couple of hours earlier. Of course, we paid him. However, we think that a hotel of such standing should not charge for water. Small details like that can ruin a places reputation and destroy years of hard work and effort. We suggest that the staff should have more training to avoid the small problems we had. After all, this is a great place which could be even better if the level of service improves.

The night guard charged us for a bottle of mineral water we had asked a couple of hours earlier. Of course, we paid him. However, we think that a hotel of such standing should not charge for water. Small details like that can ruin a places reputation and destroy years of hard work and effort. We suggest that the staff should have more training to avoid the small problems we had. After all, this is a great place which could be even better if the level of service improves.

charming owners, professional staff, quality food, historical residence, feeling home in a chaotic city.

Noise from the street & too loud music from wedding parties nearby.

location

too much price for almost not so worth facilities!