Regent Guest House

nothing

Really small and not clean at all room. Beds make noise when you move on it. You should be tiny and thing to enter in bathroom.

nothing. the property did not look like the pictures.

The property was dirty. It smelt like cigarettes. was not worth the £173 at all. The shower was a tiny wet room with the toilet and sink.

The location for Towneley Park, which is where wd were going, was ideal.

Our room wasnt ready on arrival although i had requested an early check in several times. Once in our room it was what we expected for the money, although the toilet area was an experience! It was en suite but up 2 steps and too narrow for use really but this still was just something to laugh about. Unfortunately, when we came back to our room after a brilliant day at Towneley Park festival the door was open and 2 bottles of smirnoff vodka were missing. Your staff member answered our call and attended immediately and said that the owner would check the cctv. That was the last we saw of him although he bobbed his head out from the communal kitchen the next morning he just disappeared after that with no feedback as to the cctv footage. We were in room 6 and the noise coming from room 5 was horrendous! There was approximately 8 people in there! On seeing a glimpse into their room it was blatantly obvious that they were not there for the evening and were living there. The mess, the xbox and personal belongings such as games console were just a few of the reasons. Their guests and them were removed from the property only for a couple to return at approx 3am and wake us all up again. We didn't expect 5 star for the money we paid of course, and the response to our initial complaint was satisfactory, but we didn't expect to have our privacy invaded, be robbed or to be kept awake by guest house residents!

lovely little place to stay, central for where we were going and lots of parking available, staff were lovely and explained everything to us and we had no problems, ideal central location if visiting Burnley.

Nothing

Damian the staff was super helpful, kind and very handy. Helped me with my luggage and explained everything about how it works in the guest house.

Extremely small bathroom, no fridge in the room and water in the shower was always hot no matter what I did...

Absolutely nothing

We stayed here with our little boy, it was absolutely awful, and Someone stole my purse and money as the rooms were not secure and was open, When we Asked they said there was nothing they could do and that they had found my purse empty, then someone had attempted to go shopping with my card and my sons healthy start card. Would not recommend this place to anyone To stay unless you are homeless and need a quick place to stay as that is the standards of the place