The White Bay Lombok

The location and set up of the accommodation was great.

It was quite dusty in the room, they need to clean under the beds. There was also a strong smell of air freshener which played havoc on my lungs. Simple fixes to make the accommodation great. I didn’t love the bathrooms

Top location and very helpful team. Rooms are spacious and nicely designed.

I could suggest regular descaling of all wet areas and maintaining the extractor fans to keep the property fresh

The staff is so nice.

Bathroom could be nicer

Big compliments to Rocky for making us feel welcome and providing great service.

Der Service war 11/10! Super liebes und aufmerksames Personal. Wir waren über Weihnachten hier und haben sogar ein kleines Weihnachtsgeschenk bekommen. Man kann Scooter vor Ort buchen, Shuttle Services und vieles mehr.

I stayed at this guesthouse for four nights and truly enjoyed my experience from start to finish. From the moment I arrived, I felt genuinely welcomed. Rocky, the manager, was exceptionally kind, attentive, and helpful. He went above and beyond to make sure my stay was smooth and enjoyable. He shared excellent recommendations for places to visit, provided all the information I needed throughout my stay, and even arranged a taxi for me to go to Gili Asahan upon check-out. He constantly made sure I wasn’t missing out on anything, which made a real difference. As a lovely and unexpected touch, he even prepared a Christmas present for me something I found incredibly thoughtful. The room itself was spacious, the bed was comfortable, and overall the guesthouse very peaceful. I especially loved the small, charming balcony. Although the mosque nearby can be heard, the call to prayer was beautiful and soothing rather than disturbing. Listening to it during prayer times added a unique and calming atmosphere to my stay. The room was well equipped with everything needed for comfort: a hair dryer, a kettle and a water bottle that you could refill at reception at any time details that are always appreciated. The staff was very responsive and helpful, allowing me a late check-out and even offering me a discount, which I truly did not expect. The hospitality was outstanding: warm, genuine, and caring. Laundry services and bike rental were also available on site, making my stay incredibly convenient and stress-free. It is also very centrally located, close to many cafés and restaurants, all easily accessible by bike or on foot. Overall, this guesthouse offers excellent value, comfort, and heartfelt hospitality. I would absolutely recommend it and would gladly stay here again.

Staff were very friendly and helpful, rooms were clean and modern. The included breakfast was great too. Would highly recommend staying here!!

The white bay is brilliantly located and the staff are so helpful!

Le bowl d’amour au petit déjeuner, très bien équipé (peignoir, bouilloire, sèche cheveux, kit brosse à dent et rasage), personnel adorable, calme et bien placé.

Assez proche de la mosquée donc réveillée a 4h30 tous les matins.