Palm villa

It was good

The door for the toilet should be fixed.

The staff is fantastic and the place is clean

What was shown on the website, is not what I experienced. No breakfast option, I was asked to buy something, so the ladies can cook. There is no kettle, coffee in the room. The room had ants and spiders. The rooms smell there is not even a reception area. It's a house with rooms, will never advise anyone to stay there. The wifi and dstv signal is terrible

The place is nice and quiet. Beautiful for a family.

The reception was not so welcoming I did a reservation but on arrival they seem not sure about the number of guests. The intercom was not working and the foreign number which i tried to call was not being answered.

Clean and comfy

The staff and the location. Special mention for Dorcas and Grever as they were co-operative.

Almost everything from checking in until we checked out. No shower curtains No door for the bathroom No mirrors in the bathroom No seat covers on the WC Toiletries were not provided apart from a soap No wardrobe No hangers provided No chairs and tea table in the room No side tables next to the bed Head rest was falling apart as it was not fixed and the bed was also 2 single beds combined together No Aircon or fans No storage space There were no hooks either on the walls or the door so that we could hang our clothes. We paid 140 USD for the room for 3 nights which was not even worth 60 usd for 3 Nights. We demand a 50% refund for the price that we have paid. In spite of having confirmed booking on arrival we found that our room was given to someone else and we were told to sleep in a makeshift room as the property was sold out.