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7.3 / 10 Guest Rating

BERG & BERG Apartments - Luzern Self-Check-in

3 Steinenstrasse, Luzern, ch

BERG & BERG Apartments - Luzern Self-Check-in - main view

About the Property

Prime Location
Stay at WELCOME APARTMENTS - Luzern, just a stone's throw away from the heart of Luzern.

Modern Amenities
Enjoy free WiFi, a fully-equipped kitchen, and comfortable family rooms with a terrace.

Convenient Facilities
Relax with a flat-screen TV, private bathroom, and make use of the barbecue facilities in warm weather.

Ready to experience the perfect blend of comfort and convenience? Book your stay now at WELCOME APARTMENTS - Luzern!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Hiking
BBQ facilities

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.3
Very Good158 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the essential amenities provided.

Categories

Cleanliness5.5
Service6.5
Location8.5
Room Quality7.0
Amenities7.5
Value for Money8.0
Food and Beverage8.0
Overall Experience7.5

Select topics to read reviews

J
Jia MingsgSG
Verified booking
extended_group
Standard Room
Stayed in May 1, 2026

"i think if you have only 3-4 pax, this is really not a bad place to stay. However i wouldn't recommend if you have m"

7.0

the location was very good, only a few stops away from the main train stations and major tourist attractions like the lion monument. It is probably 1-2 mins walk to the bus stop

Its a little too small for 6 people, the sofa bed doesn't really work (only managed to pull it halfway as it was a little rusted), so one of us had to sleep on the floor. The shower room are was also very small. the toilet are relatively clean, but the floor isn't that clean.

Helpful?
M
Mireille DinzeyideDE
Verified booking
couple
Standard Room
Stayed in Apr 26, 2026

"Bien"

7.0

Bien

La Placement

Helpful?
G
Giovanni JacopoitIT
Verified booking
couple
Standard Room
Stayed in Apr 14, 2026

"Good"

1.0

La cucina era piena di formiche e c’erano insetti nel letto. Era facile trovare strati di polvere in qualsiasi posto un po’ nascosto.

Helpful?
L
LaurencechCH
Verified booking
extended_group
Standard Room
Stayed in Apr 8, 2026

"Good"

5.0

L'emplacement est parfait

Nous avons eu un problème au check in est n'avons eu le droit qu'à un message, personne au téléphone, une fois dans l'appartement le lave-vaisselle était plein et sale, de plus la télécommande de la tv n'avait pas de pile.

Helpful?
A
ADORACIONmxMX
Verified booking
extended_group
Standard Room
Stayed in Mar 10, 2026

"Insatisfecha total"

5.0

La ubicacion que tiene es inmejorable Muy cerca de la estación del tren y muy cerca de las mejores vistas de Lucerna.

La mala atención de los anfitriones y las muuyyy malas condiciones del piso. No funcionó la calefacción y al reportar solo nos dieron una explicación que no soluciono nada. No hubo agua caliente por la mañana para ducharse. L Una de laa camas de la habitación de matrimonio estaba llena de cabellos de huéspedes anteriores. Y al reportar a los encargados nunca hubo respuesta hasta faltando dos horas para hacer el check out que nos ofrecieron pasarnos a otro apartamento. Después de haber dormido con frío y ducharnos con agua helada. Dando por todo una disculpa de lo lamento mucho. Totalmente fuera de recomendación el alojamiento. Lastima de ubicación.

Helpful?
F
FreitasptPT
Verified booking
extended_group
Standard Room
Stayed in Mar 6, 2026

"Exceptional"

9.0
Helpful?
A
AtittayathTH
Verified booking
extended_group
Standard Room
Stayed in Mar 4, 2026

"Very Good"

7.0
Helpful?
D
DanielchCH
Verified booking
extended_group
Standard Room
Stayed in Feb 28, 2026

"Excellent"

8.0
Helpful?
M
MathiaschCH
Verified booking
extended_group
Standard Room
Stayed in Feb 26, 2026

"Very Good"

7.0
Helpful?
A
AlangbGB
Verified booking
family_with_children
Standard Room
Stayed in Feb 24, 2026

"Family of 6, we managed ok, but apartment could be much better with a little thought."

5.0

Great location, near bus stop, comfortable beds

Too warm, could not find thermostat, called by phone agent could not help. Also, poorly equipped, nothing to clean dishes with except scrubber, nothing to dry them with, no instructions for the dishwasher, no decent tea mugs, no glasses, no oven gloves etc etc

Helpful?