Golden River

The location Has cookware, oven, kettle, microwave

The owner forgot us, we got him to open the door by asking the neighbor to call him. He is unreachable after that. The fridge is strange and unusable. The hot water finished on our 2nd night there. Be warned, if it's apartment 15, there are three floors with the toilet at the bottom and bedroom on top so if you have walking difficulty or baggage, it may pose an issue.

The location of the property is excellent.

The booking was made 2 months before the check in date. From day one the host did not respond to a single message both on the contact number given nor via the booking.com messaging platform. With much difficulty I got hold of him on the phone one day prior to checking in, and asked if he would allow us to drop luggage at the property 4 hrs before actual check in time for which he very courteously agreed. I was happy. I tried calling the host on the day of arrival since morning to confirm our time of arrival and there started our headache. For hours our calls and messages went answered. I called booking.com to reach them (which took ages in itself to just reach a representative) and they also failed to do so. We were asked to wait until after check in time to raise a complaint with booking.com.. We had planned our day keeping in mind that we could drop in our luggage and go out for sightseeing. We were stranded not knowing what to do, but when we arrived at the property at 12 pm (check in was at 4 pm), the property's door was open and not cleaned after the previous guests left. I messaged the host explaining the situation and asking if I could leave our luggage inside and come back for check in later at 4 pm and received an instant response from him saying NO and asked me to come back at the actual check in time. I was messaging and calling for several hours before this, but hadn't received a response. Then I started arguing saying that why had he agreed for luggage drop off the previous day because then I would've planned my day accordingly and told him that he had ruined our plans for that day because we were already there trusting his words. Then after some arguments he agreed to come and give us the keys in an hour (for the property next door as it was ready to check in) which he did. Though things were sorted in the end, for several hours we were stranded not knowing what to do or where to go with 2 kids, a 75 year old and huge luggage.

location

matress need to change.. unlevel..not enough appliance..blanket for queen bed only got a small balnket..no tv etc

The place is comfortable and the location is easy to find. You need to contact the owner via whatsapp before you arrive to get keycode as this is a self access accomodation.

The apartment we were assigned did not have Wi-Fi access. The Wi-Fi router was located in the upper unit and the signal could not reach our ground-floor unit. On the positive side, the lack of Wi-Fi helped us unwind and get some much-needed rest earlier than usual.

Location

Cuz of the unbalanced surface inside almost every one did accident when you are entering from living room to room and also entering to toilet plus we can’t close the toilet door I mean we can’t lock from inside so always worried that some one will open from outside Important thing that blankets and specially pillows were in a very bad condition

The whole apartment with 2 bedrooms, 1 big living room, fully equipped kitchen.

No

Heating

Toilet was very bad. Have requested for travel pass and owner didn't reply back so have to spend buying bus tickets. Bed sheet, blanket all seemed not washed properly.