Studio JACKIE Interlaken

Place was beautiful and well equipped, very modern and comfortable. Really responsive they gave us a fan when our other one broke.

The place is hard to find and the location on google maps isn’t right. They just need to include accurate directions in the welcome email or text. We had to ask a few different local businesses and it seems like others did too

Fueron muy considerados dejándonos entrar dos horas antes del checking para dejar las maletas y coger otro tren esa tarde para hacer turismo. Todo el piso en general muy cómodo y limpio.

No recuerdo nada que me disgustase.

location

no

Excellent location. TV channels include BBC, ITV and Channel 4. Clean apartment. Hard to assess value for money in such a high cost country but it is cheaper than most hotel rooms in Interlaken. Interlaken is beautiful.

It was difficult to find. On arrival by car we saw number 11 and number 17 but not 13. We parked the car in a nearby garage and went to look. We messaged the owner and also phoned but got a recorded message. I was told the next day that there had been a communication problem with Booking.com but why no reply to the phone? We went in to the shop at number 17 and the lady there explained that 13 is actually in another street still called Marktgasse but really off Marktgasse. The information booklet indicates that there are 6 parking places available in front of the property. They were all occupied on our arrival. A space cleared later in the evening and I moved my car from the garage and left it in that space for the 3 days we were there. All the parking places were occupied most of the time apart from the late evening and overnight. The nearby garage costs 25 francs a night. The apartment is not as spacious as expected. The kitchen is not a separate area. We did not have access to the internet for the first day. We were confused by the advice in the booklet in the department that “ you will find the WiFi password on the information board in the apartment.” This had us looking for a non existent board on a wall. The cleaner helped us the next day. It would be better to phrase this “ you will find the WiFi password on the first page of this booklet.”

Didnt reply to my message asking about AC control and towel change.

A convenient location from the train station

The room was too hot all night long even with the window open and fan running, despite the fact that it was a cool night outside. The shower was clogged and we could not take a shower. In fairness to the owners they did respond to quickly to the shower, but it still took time to get fixed