Central Park Holiday apartment

We found bed bugs in 2 of the beds. I woke up because of 2 bed bugs bitting me at 3am. Not a pleasant experience at all. After complaining, we were moved to another apartment by the same host but this ruined our trip a little.

Chosen for location

Cannot stress enough how awful the accomodation is and how it should be avoided. This place is dangerous, please do not expose yourself or your family to harm. We had to find an alternative place to stay as it was just not habitable. There were broken electrical plug sockets with exposed wires as well as the light fixture in the bathroom. Extensive mould on the ceiling and shower cubicles. Then to cap it off bed bugs, the children in the group were bitten and reacted to the bites. Happy to provide photos if required. The apartment was filthy, stained sheets with holes, table surfaces dirty and generally a very grubby apartment. Do not believe the photos shown on booking these are false! I cannot understand the sheer gall for them to charge over £400 per night!!! We complained to Booking.com, who were friendly and polite but ultimately useless. Did not offer to help find an alternative safe place to stay. We had no choice but to find an alternative via Airbnb (wish I had used them from the start.) Booking.com have not offered the refund that I am demanding and therefore despite previous good experiences with Booking, I would not recommend them. The accommodation is a reflection on them and given how they have thus far dealt with my complaint I cannot have confidence in using them again and feel others are at risk of loosing money through false advertising. Cannot stress enough how awful the accomodation is and how it should be avoided at all costs.

Loaction is excellent right in the middle of interlaken city centre, big apprtment to take in 2 families easily.

Small bathrooms and sinks were very small. A lot of water spills cause its size. Curtains were missing in the room, and some windows had no curtain rods. Heating is managed by the landlord living on the ground floor, so you can not turn it on when you need it. TV remite was not functional, so my young kid was hard to manage. Was a bit expensive as it is old house.

GREAT HOST. GREAT LOCATION AND SAFE PARKING

It was in a great location, super easy to get our keys and was just overall great. I would definitely recommend.

NA

Good location

Nothing

Nice location

Not all basic were provided