Napa Charles Apts

That it was clean

Someone tried to go into our room at night , in the evening when we came back from the beach our door was open. There was mold in the air conditioning and dirty walls.

Clean apartment with evrything you need. Location is good, but in the middle od bar street so very noisy in the evening.

Communication with the owner was terrible, I never experience such a behavior and not interested of any guest need. It is an appartment, so there is no reception, which is something I knew but if you need something you get the answer after several messages or never. They dont answer the phone they provide as a contact, so text them was the only way to communicate, and as I said, they do not answer on any question you may have.. They do not have luggage room, but they told me to leave my bags in near appartment Caramela Lixury apartments and seems like it is the same owner as the phone was same and again same attitude. You have to chase them to leave bags and than to pick them as no one on the reception at anytime..

Location, cleanliness, staff!

parking, locals park in a way that block you. it is not the property owners fault as its a very busy area and people are looking for parking

This room exceeded my expectations. The room was super clean and the staff was very friendly.

The shower needs more pressure and during the night we couldn’t find a parking near the apartment.