Rentalmar Navarra family suites

Bien situado

Sucio, ascensores sin funcionar y sin Aire acondicionado

We didn’t end up staying after we realised the whole block had no air conditioning. Good location.

It’s a building site, work still being done in public areas no lift, no air conditioning in whole building. Staff were not honest with us when checking in and did not inform us there was no air conditioning. It was 30 degrees and our 10 year old has asthma. Staff on the desk were very very slow at checking us in. Older guy seemed annoyed when I complained that there was no air conditioning and said Booking.com should have told me. Their own website still states that they have air con in the rooms which is a lie. We were moved to another outdated apartment down the road when we had booked a superior apartment - absolutely shocking customer service. They are now disputing refunding my money. Note they also take quite a large deposit from you and if you don’t take out your own rubbish or leave any personal belongings you don’t get it back.

L’emplacement est très bien, bord de mer, proche des restaurants et supérettes

Les indications à l’arrivée n’étaient pas complète ce qui nous a obligé à rester une heure dans le froid en pleine nuit pour arriver à entrer alors que c’est parce que l’appartement avait été « surclassé »

La piscina

El ruido de los vecinos por las noches

Emplacement parfait au centre ville. Lieu de vie très agréable et paisible

Énormes cafards ont surgis le dernier jour de baladant sur les murs de la chambre.

The pool and the location

When we went to check in, the receptionist staff explained that we checked in 4pm today. That was incorrect as our flight landed at 11pm Saturday night . We were told someone else checked in on my booking even though passports are required for check in at the hotel, so it doesn’t make sense how that’s possible. As two girls we were left waiting in the reception with no answer in what’s happening and that was for 2hrs. We then finally were told it’s fixed and asked for 300 deposit for 6 nights. We felt the receptionist didn’t handle the situation respectfully and there was no reassurance during that 2hrs.

Établissement médiocre , climatisation mal entretenue 4 personne sur 6 on attrapé un virus a cause de ça , chambre non laver , hôtel à éviter