CHARMING DESIGN APARTMENT REINA SOFIA

The location was perfect for us, very quiet at night despite having nice bars and restaurants nearby to walk to. The kitchen had enough utensils to cook with, and the aircon was good!

When we arrived there was an overwhelming smell of bleach (at least we knew it was clean!) but just hadn't been ventilated after cleaning.

It was clean inside, comfortable mattress

Very noisy, no access to elevator, no TV, no.proper window, asked to leave very early, did not follow the agreement, took our souvenirs without informing

The apartment's cozyness. Marta is very nice on the phone (never met her), the bed is very confortable and sheets clean and sound. The shower is perfect and hot water is running properly.

I found broken glasses on the floor and I hurted myself. Nothing serious and the owner asked me if i wanted to have the cleaners back in the apartment, but still, if I had a crowling kid that would have been very very dangerous. While we were in Madrid, the temperature dropped tremendously and I was in search of an extra blaket and I could not find any. There's just one dishcloth, and pans and bowls are very limited, not enough to cook anything substantial. The painting is following down from the ceiling and, more importantly, the curtains are broken and there's no way to lift them properly. Being an apartment that has two windows which facing internal courtyards, the apartment is very dark during the day (lights need to be kept on all the time). There's no tablecloth. Neither the basic for a nice welcome: a bit of salt, sugar, two coffee caps or some oil.

Host very kind and helpful

I didn’t receive instructions how to use the elevator. Stairs very dark and dangerous