Encarnación Suite Apartment

Apartament był zlokalizowany na wewnętrznym patio, bardzo blisko głównych atrakcji i dobrych restauracji. Okolica jest bezpieczna, a wejście do budynku utrudnia wizyty niepożądanym osobom. W budynku był dostęp do windy. Na plus: Apartament był na piętrze, dobrze wyposażona kuchnia - znajdziesz w niej patelnie, garnki, cedzak, sztućce, korkociąg, pralkę, lodówkę z zamrażarką, ekspres kapsułkowy do kawy. Nie musisz martwić się o gąbkę czy płyn do mycia naczyń. Na miejscu był również dostęp do żelazka, suszarki do włosów, suszarki do ubrań, mopa, miotły, etc. Ogólna ocena - może być, jeśli szukasz noclegu blisko centrum i traktujesz nocleg jako bazę wypadową i większość czasu spędzasz na zewnątrz. Kontakt z obiektem do momentu meldunku był w porządku.

Kołtuny z kurzu na podłodze i na szafce nocnej, w łazience z jednej szczeliny wychodziły mrówki. Problem był zgłoszony, ale nikt nic z tym nie zrobił. Tego problemu pozbylismy się sami kupując spray. Nie było też serwisu sprzątającego podczas pobytu. Kanapa była totalnie niewygodna, poduszki cały czas się zsuwały. Widać też było ząbek czasu na meblach w łazience, które się rozklejały. Metraż jest mniejszy niż podany w opisie.

Location was great

No safe, was not easy to find, ours was number 7, the numbers go 5,6,8 even restaurant next door didn't know where 7 was, but, would stay here again 100%

De locatie

De prijs was erg hoog . De entree voor het gebouw met internetverbinding werkte niet en er was niet verteld dat er ook sleutels waren om die te openen, dat vonden we zelf uiteindelijk uit. Dat stond nergens in de instructies. Voor de rest geen personeel gezien, alleen een AI bot doet t contact.

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I chose this property based on positive reviews mentioning cleanliness and quietness, but my experience was completely the opposite. Upon arrival, I found the toilet seat cracked in multiple places, making it both a hygiene and safety issue and effectively unusable. When I reported this, I was told it could only be fixed the next day and was even advised that I could still use the toilet by putting papers on the cracks(!) Unfortunately, this was only beginning. The overall condition of the apartment was extremely poor and clearly neglected. There were serious cleanliness issues, as stained towels, hair on the bedding, a dirty and worn couch, dust, and visible mold, furniture was damaged, chairs were chipped, and the apartment door had a huge gap underneath. Noise insulation was also very poor, making it impossible to rest. All noises of neighbors are heard.Mattress and pillows were extremely hard with zero comfort. But the handling of the situation made everything worse. Communication was disorganized and misleading. I was told maintenance would come in the morning, waited for hours, and only later informed they were not available until later in the day. No clear coordination or respect for my time. Ultimately, after spending hours discussing with Booking.com and the landlord to accept the fact that the property was not in habitable condition, they agreed to cancel my reservation on the second day at 12pm. However, after the cancellation, no assistance was provided to help me relocate. I was left to find alternative accommodation entirely on my own at the last minute, in a fully booked city.I struggled to find availability, had to pay exorbitant prices, carry all my belongings and manage everything myself. This caused extreme stress and disruption, I lost all of my time for trip dealing with these issues which totally ruined my trip. I would strongly advise future guests to refrain from booking this property. It should not be offered in its current condition.

Location excellent. Bed very comfortable Large fridge

Some of the fixture and fittings were tired. Chairs, skirting board, bathroom cabinet. No oven

Worst experience We waited outside in the rain almost 1h and half because the link to go inside the apartment wasn’t working Terrible isolation of the apartment, all the noise of the building are heard The taxi that was supposed to be free from the airport cancelled 2h before the reservation

La localización, el edificio, la cocina.

Muebles un poco viejos y desgastados. TV pequeña que no funciona bien.

Ottimo appartamento, pulito e confortevole. Dotato di tutto, compresi utensili per cucinare. Posizione centralissima! Perfetto

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