MONKÓ BAOBAB

El personal que me atendió para la entrada y salida. Camas cómodas

Habría que actualizar y renovar el mobiliario. Gracias

La ubicación

Tenía un Microondas súper dejado y oxidado muy sucio me dijeron que estaban esperando uno pero nunca llegó

N/A

Cero comunicación con la propiedad. Les había escrito via Booking y WhatsApp y no respondieron nunca.

Sehr gepflegtes Haus in toller, ruhiger Lage. Gut und funktional eingerichtete kleine Wohnung, bequeme Betten, super Internet, neue E-Geräte. Viel heißes Wasser verfügbar. Sehr sauber. Sehr freundliche und hilfsbereite Betreuung vor Ort.

Zu wenig Geschirr, Besteck, Töpfe... Man könnte in der kleinen Küche sonst besser handtieren.

The location and price was the best thing

On arrival on Saturday we were told there was a problem with the electric key pad at the main entrance to the building and digital key we were sent would not work. We were told that we would have to wait outside until someone else with a physical key came along and we could get in when they open the door She said the problem would be resolved that afternoon but it wasn't resolved until Monday afternoon. So every time we left the apartment and came back we had to wait outside until someone with a key came to open the door! Host did not reply to any of my messages after Saturday night. I asked if we could have a physical key, I tried calling her 3 or 4 times and she would not answer. The worst host I have ever had.

Very disappointing experience – would not recommend. The apartment was advertised as having a private pool, which was a key reason for booking. Prior to our stay, I contacted the property multiple times to confirm whether the pool would be available in April, but received no response for several weeks. When the host finally replied, I was given conflicting information about the pool. I then obtained confirmation from the building management that the pool is only open from June to September, meaning it would not be available during our stay. Despite this, the host later claimed the pool was open and refused to provide a refund. Communication throughout was poor, inconsistent, and unhelpful. Due to the lack of clear information and reliability, I was not comfortable proceeding with the booking and had to escalate the matter further. Overall, a very frustrating experience with misleading information and poor customer service. I would advise others to confirm all facilities very carefully before booking.

El apartamento está genial para pasar unos días cerca de la playa.

Quizás la lejanía al centro y renovar algo el menaje de cocina. Por lo demás genial.

There was nothing to like about this property...

I work in the UK Tourism Industry and I have a degree in Tourism & Business Management. The pictures say something, the reality says a completely different story... So, lets begin: I arrived on the 18th of February late in the evening with an 8 year old child, and I found a place that should have been duly clean under the terms and conditions agreement, but instead it was an accommodation with an old stained furniture that would spell bacteria on every surface that you can touch, dusty floors and defective appliances. Under the health and safety standards this place would be closed immediately. I have documented (4 pictures are not enough to describe what you get for your money) the awful experience I have been put through with an 8 year old child and I am expecting compensations after my stay with MONKO BAOBAB.

De bedden waren comfortabel. De verwarming werkte goed.

Het keukentje. Het electrisch vuur was niet te doen om op te koken. Bij het aanzetten van 1 van de kookplaten viel de zekering uit. Kookgerei was pover. Wij hadden de beschikking over 1 koffielepeltje. Op onze vraag om de wifi code hebben we nooit antwoord gekregen. Geen uitzicht op zee in apartement 221.