Welcoming Haven Just Minutes from the City Centre

The apartment was spacious however was not the initial apartment I booked.

The parking is communal parking and was not stated when booking. I was unable to park my car on my second night and had to drive 233 miles home.

Pleasant apartment

Significant issues with check-in: I had to wait four hours for the key code, which finally arrived at 8:00 PM. This was two hours past my arrival time, despite multiple attempts to contact the host.

The beds were comfy, and the heating was great.

The cooker was broken. To solve this, we had to use another apartment out of our building block, which was very inconvenient (we had to purchase additional tubberware to transport the food), especially with children under 10. The TV remote did not work. You could use it to select channels it would only turn on and off the TV, so we had to install our own app. The owner, although she seemed pleasant, really couldn't comprehend the inconvenience that this cause, being British customer services seems to lack. It is more important to be paid that provides an actual service and experience, which is why I wouldn't recommend this place, nor would I return.

We booked this apartment as we were visiting Peppa Pig world/Paultons Park for our Grandson’s third birthday. Upon arrival it was a nice surprise to find that our host Eva left some snacks and biscuits. Tea, coffee and fresh milk were also provided and there was a nice variety of condiments. The apartment was spotless, and the bedding and towels were clean and freshly laundered. The kitchen was well equipped. The neighbours were quiet and my Son and daughter in law were able to put our Grandson to bed early evening without any disturbance. Should we ever visit Southampton again, we would happily re-book and would highly recommend for a family.

Well-equipped kitchen for cooking meals, very quiet and comfortable in a great location. Great host provided excellent info and helped answer any questions promptly.

No issues at all.

Oven did not work and was in need of a deep clean

Location, parking, facilities

Small 2 bed apt for 2 adults & 3 kids - only one toilet, very stuffy / hot inside, no garden