Copper House in Liverpool

Perfect. I can't say enough about this place. The staff were amazing & the location was perfect. I could see the Liver birds from my window. The docks were across the road

Nothing

Great view from apartment of all of Liverpool. Spacious and very clean.

Couldn't get cooker to work. Asked staff who got it going. Microwave not working, but told not expected to be in room.

Great location, clean and comfortable apartment. Good value for money.

Clean, reasonable facilities - although our microwave did not work.

The customer service before our stay was atrocious. 2 of our party were not allowed to stay as they were under 25 years old. Even though most of the professional work group of 11 people were much older. When we tried to challenge this, we were met with bureaucratic and jobsworth arguments - seemingly AI generated - that the rules could not be changed. We then tried to cancel so our group could find somewhere to stay all together but they had our money and refused to refund us. This meant the 2 youngest in our group had to stay elsewhere at substantial extra cost.

Fabulous location and apartment size was perfect for our group. Having laundry facilities was wonderful. View was amazing

Having some basic supplies (more than 1 roll per bathroom of toilet paper), a roll of paper towels and a a pod or 2 of laundry and dishwasher detergent would have been helpful.Apt was great but sterile with no art or small comforts that would make the place more welcoming.

n/a

Location, size.

No tv.

This apartment was in the best location I have ever stayed in Liverpool. The view was spectacular from our unit. Great windows which opened down and outward for ventilation. Shower water pressure was excellent. Very roomy space in the common areas, bedrooms and bathrooms.

It would have been helpful to have an elevated shelf in the shower to put shampoo, soap, razor rather than putting those items on the shower floor. Also, a coffee maker would have been nice. I asked ahead of time, though, and came prepared with ground coffee and a pour over cone/filter, so was not an issue for us. Both elevators broke down for many hours one day and we were on the 14th floor. Fortunately, one was back in service the morning of departure. I think this was probably a rare occurrence and at least partially due to the LFC champions celebration going on that day.