Bambz Apartment 3

perfect, everything we needed

nothing at all

Been here before spot on

Nothing

had everything you could possibly need

nothin

Unfortunately I'm unable to answer the question, upon arrival which myself and 3 friends did at 2300hrs there was no one there to greet us and allow us access to the apartment! Upon making contact with the number provided which was done several times there was no response just ringing out to answer machine! Then changed to number does not exist, however after about the 7th call somebody answered, when asked the obvious question I was advised the room was not available. So again another obvious question why was I then able to book the apartment via booking.com and why is there a pending transaction of £80 on my account. I WAS THEN ADVISED THAT THE BUILDING HAS A GAS LEAK, which seemed strange being as we could blatantly see people were in the building. Whoever the staff member is that should have been there to do their job had clearly left ahead of time, and from the background noise which I assume was some kind of Bar/Party they were at had no intention of returning and giving us the service that I had just paid for.

The fact that there was no one there to greet us at a time that is stated on the information regarding checking in which is 2300hts and there was no apology for the wasted time or any offer of another room when asked, just a blatant lie!! Money has been offered to be returned however only verbally.

nothing at all. we were violated, our privacy was invaded and we are extremely distressed following our trip.

as stated.

it was clean and a large property

they could of put light bulbs in all of the lights