Antrobus Deluxe Apartments by YourStays

This is the third time I have been let down by this host - I arrived after a six hour drive to find the apartment had not been serviced since the last guest had left - there was rubbish everywhere, used bedding, unclean bathroom and used towels, toilet was disgusting and hadn’t been flushed. When I called Your Stays they said they couldn’t get a cleaner so wanted to cancel my booking! This was late afternoon on Sunday and I had nowhere else to go, so ended up cleaning the apartment myself and changing the bedding and towels.

Third time I have been let down, will never use them again (first time they cancelled due to bed bugs, second time they moved me to another property in Stoke because the previous guest had trashed the apartment).

The property is in a great location, spacious apartment with plenty of glasses, plates, cutlery etc.

The apartment was unbearably hot, I contacted the host who replied quickly to get a fan sorted for me, however I never heard back from them during my stay, on my final night I decided to leave early as I couldn’t bear another night. Multiple plates, cutlery and glasses were dirty on arrival. Parking was difficult, unless you go to the car park opposite which charges 24/7 - it cost me an extra £75 during my stay. Also be warned, you will be asked to pay £500 deposit or a non refundable extra £30 on top of your stay!

The apartment is very conveniently located, and we were able to walk everywhere. The interior looks really modern, clean and beautiful, with lots of attention to detail, and great facilities. My nine year old kept telling me the bed was so comfortable, and he wouldn't mind moving into this apartment permanently :)

There was nothing we didn't like

Lovely apartment bed was a little to soft and noisy. But excellent decor . Large television with good WiFi

Just the bed

The apartment was reasonably appointed. Flooring and appliances fairly modern and in good condition.

The stairs are steep and narrow, not friendly for those with mobility issues. Some might find it difficult to carry a large heavy suitcase up the stairs.

Location was great, walking distance to local shops and bars. Easy to find via the check in details. The apartment was immaculate throughout, clean and spotless. The furnishings were comfortable and very stylish! Nice touches were added such as complimentary biscuits and tea, coffee etc. YourStays were very responsive, answered all my questions quickly and were super friendly - I’ll definitely be staying again in the future!