Smartrips Apartments - The Hub

Number of issues require attention. Slats were loose. Did not work or lay on the floor. Lampshade mounted with paper clips, door handle of sliding door is broken.

Perfect location, walking distance to most of places of interest in MK. Very helpful host, responded quickly to any questions we had. Despite being in the middle of town it was VERY quiet at the property. WiFi was fine and the TV had a good selection of channels available.

We had a very comfortable week here, the property has some usual wear and tear inside but nothing important.

The location

We paid extra to stay in what was supposed to be a deluxe apartment. However it was far from deluxe, and vastly overpriced compared to other deluxe apartments we’ve stayed. The beds were standard IKEA jobs, very squeaky. The pillows were of very poor quality; we had to use the pillows from both bedrooms, just to try and get enough comfort to sleep. Door to the master bedroom is broken. Furniture was bashed and chipped, a drawer full of wires, routers and goodness knows what else. The radiator in the spare room, was covered in rust. The TV in the spare room (why not have it in the master room?) didn’t work at all. we tried various remotes and changed batteries (yes it was turned on at the socket) but to no avail. Internet was absolutely shocking. Not the actual wifi dropping but the internet itself. If you’re planning on working or trying to watch a film, don’t. Both showers in the en-suite and main bathroom need looked at. The pressure was awful and the water went from piping hot to freezing cold, every few seconds. The bath has a major safety issue with no grab rails. The shower door in the en-suite is filthy with mould in the cracks. Very basic items in the kitchen. No jug, sieve, whisk etc, only two fork for an apartment that sleeps six. Preparation knives were blunt to the point of buying our own. The non-stick has worn off the pans so things stick if you don’t keep a close eye. In my opinion, they need replaced. The plug doesn’t fit the sink (too small) so soaking pots wasn’t possible. The apartment is expected to be left clean but no cleaning products are provided so you need to do what you can with a paper towel and washing up liquid. The property is in much need of an overhaul to bring it up to deluxe standards. Cracks down the walls and the kitchen floor, holes in the wall where the TV should be. We were incredibly disappointed having paid so much money for what was supposed to be a special weekend.

good rooms easy enough collection of keys

didnt like having to pay a security bond not mentioned by booking.com

cheap broken furniture .