Beautiful 6 bedroom house for 17 guests next to Edgbaston Stadium

The location was good, the bedding was clean the bathrooms and kitchen were clean.

The garden was very overgrown, the floor was not clean, there were doors that wouldn't close, lots of broken blinds and fixture, door handles that fell off as you pulled it and window sills that also came off if you touched them. The showers emptied into open gutters which then emptied onto the patio due to them being blocked and broken gutters. Random furniture - top of a dresser with glass doors in the conservatory. Not enough furniture to sit to eat. Dishwasher did not work (drain blocked). Not safe for little ones. It's clear that this property has needed some money spent on it but the owners (a company probably not British) but the minimal has been done hence things not being fixed properly and other things have just been left. The beds and bedrooms are not as advertised. The single bed is in a room which is accessed through the twin room and the 'large doubles are more like small doubles or standard doubles'. Owners said that my credit card was declined hence I had to pay direct by bank transfer which means I had no means to claim money back (via credit card) despite serious false advertising and Booking.com would not compensate us anything. The only compensation I got was £50 (following our 3 day stay which cost £1500).

Close by to the location we needed

Nothing! Very helpful and friendly staff

Très belle villa mais pas entretenue et c'est

Location Size of house Parking Heating

Lack of locks on toilets or curtain for privacy Beds uncomfortable No dining room table to eat at No heating in conservatory or light working so taking out usage of the room in the evening Shower fell about Coat rack completely broken in hallway so we couldn’t hang any coats up Huge whole in wall on stairs with big rip in wallpaper Ripped wall paper around the house and poor decoration everywhere Not enough chairs in living room for accommodation ratio Very few crockery and cutlery items in kitchen (no wine glasses) Tap not attached properly in kitchen sink Plinth under units in kitchen broken No markings on the oven dial so one had to guess temp setting No tea towel/dishwasher tablets Drains blocked so flooding outside Weed stubs and rubbish in garden Lots of bedroom doors didn’t shut properly Curtains in bedrooms were poor Main light in sitting room didn’t work

Everything

Nothing

Nice house

Clean