Apartment near the Harbour

Unfortunately the apartment probably has not been cleaned in weeks. Loaded dishwasher and washing machine, old food left on the stove, used blankets in the bed and on the couch. I found a note from a person who slept there the night before me saying that the mess was already there when they arrived, so who knows how long the apartment hasnť been cleaned. In the evening the host came and said if everything's okay. After I told them that there was mess left by previous guests, they told me to find clean bedsheets and that there is a cleaning bucket if I need. I felt really uncomfortable.

Siainti oli hyvä matkan tarkoitukseen nähden

Majoittaja ei ollut huolehtinut siaista siivoamaan huoneistoa kun ei itse töiden vuoksi päässyt sitä tekemään,näin ollen edellisen asiakkaan sotkut odottivat minua saapuessani.

The apartment was acceptable in comfort and position. Nothing outstanding, but comfy enough for a short stay - which was my case (I stayed for one night only).

There was a major fault in how the host handled my stay. On the same day when I was supposed to go he wrote (I quote): "Hello, I am not in Turku today and therefore I cannot prepare the apartment. Sorry for the inconvenience. But there are clean bed linens and towels in the closet, drawer and drying rack. And the key should be in the lockbox." This is VERY BAD practice for at least three reasons: 1) First and foremost, one simply doesn't do that. If you have a holiday apartment business, you make sure that it is clean and ready to receive the new guest. That's a basic rule. 2) If you are really not able to do that, you should inform the guest well in advance, giving them the option of a full refund in case they don't accept the deal. 3) When I arrived, I indeed found dirty sheets in the bed, unwashed cutlery in the sink, unwashed clothes in the bathroom... not exactly a welcoming situation. For these reasons I don't consider myself satisfied of this stay.

sijainti, iso tv, hyvä sänky, pesuhuone iso, hinta sopiva, autopaikka

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