The Harbour View Condo

Location was amazing. An easy walk to the pier where all the adventures happen. In the middle of the town, but as quiet as can be. The beds and linens were extremely comfortable. The air-conditioning worked like a charm. And the kitchen was well stocked.

Nothing.

We arrived 15 mins before the check in time, got the key, but met with the cleaning team still in the property. To be honest they have not comfirmed the early check in status, lucky they let us in and stay out of the heat.

n/a

Clean, great location, spacious

Nothing

Location is fantastic for the marina and the eating establishments. Also not too far to walk to the shopping mall and the scenic railway.

There is also a dehumidifier in the room, which puts out heat. Not great when it is already hot. The noise from the local wildlife and the street is too much. We prefer not to use air conditioning, so we keep the windows open. This was a mistake, as sleeping was difficult. If you can stand air-con, close the windows to shut out the noise.

Location was good, close to everything.

Couldn't figure out how to turn off the air con. Nothing much was explained from the host. Live music from across the road Sat and Sun nights was not good as we had to be up 5.30am each day. Parking was an issue; clearly not enough car parks had to park out on street twice.

There was no phone number for us to contact anybody quickly during our stay

Great location

No-one there to get access on arrival At 11 -15 ,(eventually got in about midnight ) and then get charged $80 dollars for arriving after 6-30 pm. Never had this in 40 years of travel

Location; view; spaciousness

· On the Booking.com website, the property is called ‘Harbour View Condo’ and also ‘Harbour View @ Mantra Trilogy’. These names are not visible on the property, which made it difficult to find. Next to the ice ream shop is a large number ‘2’; whether this refers to No 2 Aplin St (the stated address of ‘Harbour View Condo’) or Trilogy Tower 2 is obscure. The property also seems to be called simply ‘Mantra Trilogy’. As well, the address of Mantra Trilogy on the web site (www.mantratrilogy.com.au) is given as ‘101-105 Esplanade’, but the entrance is actually in Abbott St. •Checking in was tedious, as we had to exchange SMSs with Cozie Homes to arrange a meeting place and time (However, the gentleman who met was very friendly and helpful.) •One of the card keys does not work in No 8 door. •The No 8 door closer doesn’t work properly; the door slams with a massive crash. • The apartment is advertised as having a microwave, but there wasn’t one. (A text message said that the oven below the cook top was also a microwave, but this is clearly not possible, as microwave ovens cannot have metal inside and the oven below the cook top has a steel interior and steel shelves.) •There were no instructions for the oven, the air conditioning in Apartment 7 or the air conditioning in Apartment 8. (The air conditioning instructions in the app refer to a totally different system to that in No 7 or No 8.). • The shower drain in No 8 was blocked and the plumber had to come and clean out the hair. •The dehumidifier leaked a substantial amount of water and had to be turned off. •Two of the four kitchen downlights in No 8 don’t work. •The door of the cupboard under the No 8 bathroom hand basin fell off. •The ‘hook’ on the back of the bathroom door of No 8 is loose, as are the cold taps in both bathrooms. •The bathroom and shower in No 8 need to have ‘grab’ handles installed safety reasons. •Parking is totally inadequate; there are far too few spaces available.