Casa Portuguesa Chiado

It was conveniently located to main action

Sheets were dirty, bathroom was a bit dirty and super small

The location was the only good quality- but still NOT worth it

Never stay here!!! I have lost all faith in booking.com after years of being a loyal customer with good experiences. We arrived to the property to find no running water whatsoever. We notified the host immediately and he ignored the comment altogether. We found ourselves stranded in Lisbon at 9 pm on a Saturday night with no guarantee of even having a place with running water to stay. Booking. Com support was minimally helpful but did get the host to turn the water on, however it was ice cold making it still impossible to shower. We ultimately had to find a new accommodation on Airbnb due to a host that would respond to our messages random irrelevant comments without answering our questions about the issues we had. He asked us to complete maintenance tasks downstairs in the building that we did not feel comfortable with given having worry that we would affect water throughout the large apartment complex. Additionally- we falsely believed from the photos of the posting that there would be two bathrooms which is not the case. One toilet and one shower for 6 people was not ideal but regardless we were not even able to use the shower at all. The fans in the unit also did not work at all so it was extremely hot, further driving our decision to leave promptly after the first night as soon as we could find something else (which booking.com refused to help us with). Overall the experience was incredibly bad and the poor support we received made it much worse.

Great location!

Very aggressive neighbours who were complaining about noise at 6pm despite my group only speaking in normal tones while trying to access the property. This was a very upsetting start to our holiday and while Joao did come to the apartment to speak to us he did not give speak to the aggressive neighbours or do anything to alleviate the situation. Separately the apartment was not ready at 3pm for check in as previously advised. Lastly one apartment was advertised as being able to hold 8 people with 2 on a sofa bed. However the “sofa bed” did not turn into a bed and could only keep 1 person.

location was amazing in the heart of Chiado. Restaurants, beautiful streets, shopping and just an amazing vibe is everywhere. There is a great coffee shop with amazing bread just next door.

the bathroom is very outdated including towels. The beds ate comfortable but the sofa bed is not.

The friendliness and communication from the host and the location right in the middle of the vibrant old city.

Nothing. Be aware that it is a lovely old building and you will have to walk up four flights of steps. We enjoyed it. Again, it is in the centre of town and is a busy noisy and bustling place. Don’t expect it to be super quiet at night.

location was great for a city trip

the beds were old, the facilities were ok, but a bit old

The location was great, close to everything, the owner communicated very well, very quickly. Shower was hot and stream freat.

Beds were too hard for all of us, and the pillows very thin and lumpy.

great location and large, spacious feel to property

one bathroom

Location was fantastic, easy parking right in center of historic area, large apartment, easy access

4 flight of steps