Apartament Glorieta Puerta de Toledo

La reserva decía sin restricción en hora de llegada, y cuando llegamos nos cobraron 30€ de más con la excusa de que era una multa por llegar en la madrugada cuando ya se le había informado a la persona encargada al momento de hacer el check in que la llegada era en horas de la madrugada. Me sentí estafado.

The apartment is in a great location, it has good AC, a washer and dryer, and is a good size space.

As many others have mentioned, the sewer smell in the bathroom is terrible and it spreads to the whole unit. The fact that this is continuously mentioned in reviews and is not addressed shows a lack of care which is reflected in the rest of the poorly maintained unit. The unit is also missing many basic amenities (some of which were listed in the description) and feels cheap. Communication with the host was terrible. We were given no check-in instructions and had to wait outside the unit for someone to respond to a message about how to get in. Same for check out, no instructions given and they ignored our texts/calls. The only time they reached out to us was to complain about the amount of sheets we used - there were no blankets on the beds so we had to find extra sheets to use as blankets. They were rude and disrespectful, and showed no hospitality or customer service. Despite the good location, we can’t recommend.

Struttura pulita e ben posizionata, a pochi minuti dal centro. Staff molto cortese e disponibile. Consigliatissimo

The location was excellent you can walk to city center easely

Feel a little bet of humidity

La ubicación es perfecta, cerca de la Plaza Mayor. En la zona hay todo tipo de servicios (cafeterías, restaurantes, tiendas, parking, parada de Metro, etc.). Éramos cinco personas y la verdad estuvimos muy cómodos. Es tal cual se ve en las fotos.

Todo está muy bien

Lo único bueno es la ubicación.

Había muchísimo olor a baño, cuando llegamos pedimos el wifi y no nos contestaron hasta un día después. Esta muy venido abajo.