Host & Stay - Shipwrights

The property location is excellent. Having a parking space allocated was a bonus to this accommodation. Very modern and airy.

When booking be careful you either have to put another £200.00 deposit down and it takes upto 14 days to receive back to which the host company take a fee of £10.00 or you have to pay £25.00 as a waiver insurance so extra cost. The property does need a little maintenance. The bathroom shower leaks and needs fixing, you can see the leak has affected the bathroom and its been like it for some time. Blinds should be up in the living room it's been noted on previous reviews and would help with privacy to the property. A couple of chairs on the balcony would be nice and again reviews have been added on this. I think as this is managed by Host & Stay very little is taken on board or changes and improvements would be made.

Clean, modern, good location

No wardrobe or rail in second bedroom. TV difficult to sort out Someone had taken allocated parking space on arrival… in the pouring rain. Had to park away from the property until vehicle was moved

Easy check in, perfect location, place looks just like the pictures, clean and great shower.

Only that there was no hand wash in the bathroom or washing up liquid (but there is a dishwasher for bigger loads which is great)

Great location

Whilst I understand some people visiting the property may not look after it, the emails about the security deposit were rude. It wasn’t overly clean and communication with the hosts were difficult.

Location was great, good bathroom with excellent shower and the large bed was comfy. The fridge/freezer was a good size too. The property has a parking space, which is a bonus as other properties in the area don't, the space for apartment 3 is 4, as we luckily bumped into the owner of apartment 4 who parks in 3 and told us we needed to park in space 4.

The TV didn't have a signal, so no live TV at all could be watched. I messaged the property, but unfortunately, nobody came back to me so we opted for the LG homescreen apps and watched YouTube! There's a balcony with a space to sit out but no chairs/table, which would have been a nice addition. There are no curtains at the property and blinds on the windows only, which meant you could be seen when sat on the couch or the other way, when you were in the kitchen by other apartments.

We liked the general apartment & good washer/drier. Comfortable beds. Nice toiletries. Good parking once you discover which one is allocated to you. Good fridge & easy walk to town.

The guy on the phone thought assisting us verbally was too much trouble. Dave raised his voice when I asked him to repeat the lockbox code(and then repeated it even faster when I mentioned that I didn’t have a pen handy in the car!) Basically there is no hospitality and it’s a do it yourself situation. We’d never dealt with handles that one needs to raise before attempting to use the key to lock. A note on door to this affect could be helpful. Martin the handyman was most helpful. Hooks on the back of doors and in rooms would be useful. The benches are going to collapse and need urgent maintenance. Buses to Sandsend are very unreliable. Outdoor chairs would be nice.

good location clean and tidy.

The location was great for getting around Whitby. The apartment was clean and modern, with everything you needed for a weekend break.

We had several issues which we raised as soon as we entered the property. It would have been nice to have had them resolved the next day as advised, but they were still outstanding when we left.